Ebay app issues

[davismar_6]

Asking to. Update app but no update available 

[kat@ebay]

Hi @davismar_6 ,

A ticket has opened with tech to investigate and all accounts who report the issue will be added to the ticket. Once there is an update from them we will update the threads.

Thank you,

Kat

[eburtonlab]

According to a post on the UK community boards, the latest version of the eBay app requires Android 10 or later, or iOS 17 or later.

https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881/highlight/tr...

If you cannot upgrade your operating system or find an older version of the app that works with your current operating system, you should still be able to use a browser to go to ebay.co.uk instead.

If eBay browser links are opening in the Android version of the app automatically, you can disable that by going to your device Settings: Apps: eBay: Open by default: Opens supported links and choosing "Don't open in the app". iOS users can tap and hold an eBay browser link and choose "Don't open in the app".

[kat@ebay]

Hi @davismar_6 ,

Tech have confirmed the latest report of the app not working is not a technical issue. Sometimes, to ensure that you are using the latest version of eBay, we require you to update your app version. Please uninstall and reinstall your app, and then log back into eBay as normal. That should rectify the situation. If this does not work, you may need to upgrade your OS version and then reinstall the eBay app. In the meantime, you can also access ebay.co.uk via your desktop or mobile web browser.

Thank you

Kat