Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Selling on eBay DND
- unpaid item - seller refuses to pay
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
unpaid item - seller refuses to pay
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
30-05-2020 11:49 AM
Hello, I have a buyer that will not pay. I opened a case with ebay 20 days ago and nothing has happened. I can request a refund of the seller fee but that seems to be it. Will the sellers communications with me be revewied by ebay and will they suffer any recourse for this?
Chalky
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
30-05-2020
12:02 PM
Nothing will happen. You have to close the Unpaid Case after 4 days, your selling fee gets refunded and buyer gets an unpaid strike and you can relist.
You must read instructions, as opening a case does not get ebay involved, you have to answer the question "Has payment been made" you say No and case closes.
If you do nothing as far as ebay are concerned buyer has paid, Ebay can only recognise a Paypal Payment, the buyer could have paid another way, Ebay can't just decide to close it without your instructions. If you do nothing case will just run out of time and close. No refund of selling fee.
Close it now. Add Buyer to Blocked Bidders List and set Buyer Preferences to block members with 2 or more unpaid strikes.
0
Helpful
Ask a question
Most Helpful Posts
