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unpaid item - seller refuses to pay
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30-05-2020 11:49 AM
Hello, I have a buyer that will not pay. I opened a case with ebay 20 days ago and nothing has happened. I can request a refund of the seller fee but that seems to be it. Will the sellers communications with me be revewied by ebay and will they suffer any recourse for this?
Chalky
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30-05-2020
11:57 AM
the only thing you can do is close the case to get your final value fees refunded, the non payer will also get a non payment strike,
I'm not sure what else you expect to happen
add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
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