spair and reapir item return

[barakud_7]

Hi i have sold two broken laptop motherboards to user in spairs and repair category...

this it exact description in listing :

hp 14-ck  motherboard 

i7 8550u

does not work

no reaction to power button

only for parts 

please only buy/bid if you understand this

this motherboard is broken 

only for parts!!!

and he wants to return them becouse ............ broken doent match the description or photos.....

this is really ridiculous.... will ebay still side with buyer???

[rusticrye]

Yes, because the buyer has been vague, and simply said that it does not match the description or photos. As Ebay can have no idea if this is true or not, all they can do is accept his word for it and ensure he's refunded in full, one way or another, as per their Money Back Guarantee (which you effectively agreed to abide by when you registered your account). If he'd said the power button doesn't work, for example, when you specifically stated that it didn't, then you'd be able to contact Ebay to get the case closed in your favour.

So accept the return request, refund on receipt, and add this person's Ebay ID and PayPal email addy to your Blocked Bidders List so he can't darken your doorway again.

If you don't receive back exactly what you sent and in the condition in which you sent it (which is possible, so be prepared), come back for further advice.

@barakud_7