ebay has approved the return of an item. The buyer says that parts are missing and it is rubbish.
It was for three cross stitch kits, all the missing items and defects were clearly listed in the description.
I think it is unfair for ebay to approve the return without asking me first and I think it is unfair that I should have to refund
because I did not deceive, my description was honest and clear. It would appear that the buyer did not read all the details
and I don't think that is my fault.
I did try to go into the seller dashboard to appeal the decision I got so far but couldn't find the exact part to click to appeal.
I clicked to email ebay but it keeps sending me back to search the problems.
Please can someone advise me.
Thank you
