25-12-2020 12:54 AM
Why are the other metrics to be ranked as a 'Top Rated Seller' percentage based, and the 'Late-Delivery Rate' marked as a random number of 5?
It's only started to bug me as I've been pushing to get the top-rated seller badge recently... I asked an agent how it was fair to expect for example... Music Magpie to hit a late delivery rate of 5, and be in the same category as Joe Bloggs who might sell 10 items a month...
Surely theres a fairer way to do this that doesn't penalise the larger businesses that surely the 'Top-Rated Seller' badge was designed to help? I'm currently on 2 due to COVID and feels like I could lose the status as soon as I gained it!
Just venting here!
Thanks