25-12-2020 12:54 AM
Why are the other metrics to be ranked as a 'Top Rated Seller' percentage based, and the 'Late-Delivery Rate' marked as a random number of 5?
It's only started to bug me as I've been pushing to get the top-rated seller badge recently... I asked an agent how it was fair to expect for example... Music Magpie to hit a late delivery rate of 5, and be in the same category as Joe Bloggs who might sell 10 items a month...
Surely theres a fairer way to do this that doesn't penalise the larger businesses that surely the 'Top-Rated Seller' badge was designed to help? I'm currently on 2 due to COVID and feels like I could lose the status as soon as I gained it!
Just venting here!
Thanks
To vent, or to discuss issues, you need to post in Seller Central in the Discussion forums. The Answer Centre is for those who have questions that require urgent answers.
it is percentage based,
and to protect low volume sellers there is a minimum count number as well