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What to do if a buyer asks to cancel an order that I have wrapped and ready to post
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05-07-2020 2:06 PM
A buyer bought something from me I have wrapped it ready to post tomorrow I then get an email from them saying they wish to cancel the order what advice do you have
thanks
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05-07-2020
2:17 PM
It's annoying but best to agree. Go to More Actions, far right of the item on your sold list > Cancel order > Buyer asked to cancel. The buyer will need to agree to that at their end for it to work. The refund will be issued automatically.
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