Unfair feedback

[quarry2000]

I recently sold an item, after accepted an offer submitted by a buyer. The auction closed immediately and I received confirmation from EBay of the selling price. eBay auto generated an invoice which was forwarded to the buyer. He however contested the amount and said he would only pay what he believed he had offered. I refused to accept this given eBay had confirmed the price. After some heated discussion, I agreed to cancel the sale. What I did not realise was that it was possible for the buyer to leave feedback on a cancelled item. He did of course leave negative feedback, my first in 20 years of using eBay. I first asked eBay to re-confirm the correct price, which they did. I then asked the buyer to remove the feedback, he refused. I then asked eBay to remove it, I assumed this would be straightforward since they had confirmed I was in the right. But no, they would not remove it, but did not say why. It bugs me to receive negative feedback when this was not my fault. Any suggestion on what else I could do to get it removed. Thanks

[john1297576]

How much did buyer offer?

I cannot understand the differences in prices showing,what oes it show if you clck on send payment details.

Ebay are most unreasonable with feedback, but if there was an explanation which was out of the control of the seller it should be worth trying again. Only alternative woul be for you to leave follow up feedback showing that it is the buyer at fault.

Even if VAT had been added by ebay, none of my sums can make any sense of this, but that would be beyond your control.

[quarry2000]

Payment details show £90 plus post. Once you have requested feedback to be removed and they turn you down there does not appear to be any way to try again. It just says you have already done it.
I have left follow up feedback but this doesn’t stop your rating being adversely effected.

Sent from my iPad