Unfair bid cancellation

[huntingvintage]

Hi there,

Recently I had a bid cancellation just few hours before the end of my listing. The reason given was 'Wrong amount entered'. It happens that they entered £2, just 1p up of the starting bid. The buyes had asked about the sizing just few mnutes before retracting her bid. Honestly I'm really disappointed. This is not fair. Can I do something or make a complain to ebay for unfair bid cancellation?? Many thanks in advance.

[red_magpie · Accepted solution]

EBay's rule - largely ignored by buyers - is that if a bid is retracted because the wrong amount was entered, a corrected bid must then be placed. Invalid bid retractions are reportable to eBay.

However, as has been said, it's far better to have a bid retraction than a buyer who invents some fault to get a full refund at your expense, with you even having to send a prepaid return label if you want the item back.

If  you think this isn't fair, just wait until you sell something valuable. Unfair is when the buyer returns a completely different item, and eBay says that as they never see the item they don't know who has the valid case - but makes you refund the buyer anyway.

EBay has become a very risky place to sell things. A £2 bid retraction barely even registers on the scale of unfairness to sellers.