The buyer left bad feedback even tho I refunded. And he kept the items eBay haven't taken its

[emabsandjess]

eBay won't take my bad feedback down even tho I refunded the buyer and let him keep the items how is this fair? And also bad business on his side as he sells similar to me what do I do please 

[ruby*tuesday]

The only Negative Feedback you have is from a Year ago. Too late to do anything about it now.