Reserve Listing Fees - Billed £144.32! Ebay automatically relisted several items, please help!

[djq413]

Hello

I recently listed and sold a few items on Ebay (novice). 

I have just been billed £144.32 from EBAY UK Limited. The majority of costs are from unsold items listed on Ebay with 'Reserve Price Auction FEE.' The payment has came directly out of my paypal / bank account, and was very unexpected this close to Christmas!

Ebay kept re-listing my unsold items (I even ended listings early to prevent this), see below for breakdown of some of the fees charged;

- Item 1 (re-listed 4 times by Ebay) @ £4.99 each (not sold)

- Item 2 (re-listed 2 times by Ebay) @ £47.95 each (not sold)

- Item 3 @ £15.82 (Sold)

- Item 4 @ £5.20 (Sold)

Can someone please advise who I can speak to at Ebay regarding this? I have sent an email but I have had no response. Obviously I would not have listed such items initially if I was aware of the FEE for this listing. 

Many Thanks

[thedemon2014]

To see a breakdown of the eBay fee you have been charged:

My eBay>account tab>seller account>invoices

https://www.ebay.co.uk/pages/help/sell/invoice-display.html

Does that explain the fees you have been charged?

You listed some items with a reserve price.

eBay charge 4% of the reserve price even if the item doesn’t sell.

You also listed items with a BIN price which is also payable even if the item does not sell.

Fees for private sellers | eBay

https://www.ebay.co.uk/pages/help/sell/invoice-display.html

To stop eBay relisting items you need to use the Business listing tool, sometimes referred to as the Advance listing tool, not the basic tool.

There are more options there, including opting out of relisting items.