12-10-2020 3:27 PM
Hi
I sent an item to a buyer and got a certiciate of posting. The buyer told me it hadn't turned up and opened a dispute immediately! I sent her photocopied evidence of the receipt. I refunded after another two days, as did not want bad feedback (which she still gave anyway). The item has since arrived!! How do I go about asking for payment? I can't seem to be able to issue an invoice.
Thanks for any help.
You could also appeal ebay's decision here and get the refund reversed.