23-11-2020 9:48 AM
"opened a unpaid case but can’t see anything happening because it never does 🙄"
Of course nothing happens!! You have to close the case to get your selling fee refunded and give the buyer an unpaid strike.
ALL information about dealing with unpaids is in HELP & CONTACT, you just have tolookfor yourself and find how the system works.
As completing an Unpaid case means no Feedback can be left, I don't know whether your rule breaking feedback will be removed but buyer could ask for it to be removed and you would get a Policy Violation which would seriously damage your ability to sell.
All you have done is to increase the Non Payers POSITIVE SCORE, showing how satisfied you were to not be paid.