Mark as dispatched links not working

[spierian]

The MyeBay:Sold page listssold items.  Alonside each item there is a box marked "view order details" with a dropdown arrow beside it.  Usually this lets you access other options such as Mark as Dispatched.

As of 24/9/20 this dropdown just does nothing so I can't mark items as dispatched.

[rusticrye · Accepted solution]

What browser are you using...? If IE, it's no longer compatible with Ebay or any other website. And Chrome's latest update has apparently caused issues too. I use Firefox and am having no problems at all.

If it's not a browser issue, are you using the app...? If so, ditch it for desktop.

If that's not the issue either, try the usual: Log out, clear your History etc, reboot your device, and log back in.

If still no luck, contact Ebay to see if they can shed any light on it.  Help & Contact is at top and foot of any page.

@spierian 

[spierian · Accepted solution]

Great reply, thank you. I'm using Chrome.

[spierian · Accepted solution]

Sorry, too quick to accept as a solution. I just tried using Firefox. I get the exact same problem.