International postage: no. What does this exactly mean? TShirt for Russia & Received a negative.

 

I listed a T-Shirt, with no collection offered, only Domestic (UK) Signed For postage.

I selected in the postage section: International Postage: No.

I did not select any exclusion on a geographical basis, as the T-Shirt is only dispatched by post, and International Postage is not offered, which I take it means that it overides any other consideration of international inclusion or exclusion.

 

The winning bid tonight is with an address in Russia. I cancelled the sale straight away via eBay before the winner could pay with Paypal with the reason of "a problem with the address". I blocked him but was slapped with a negative feedback before I could engage with him, this being my fourth sale.

 

My point is I can only post to a Paypal Verified Address to be elligible for protection, that address is in Russia, and International Postage is not offered.

 

I have not engaged with the winner since as I am seeking advice from the wisdom of the forum before I contact eBay tomorrow, to present my case if need be and have this feedback removed. So my question really is: am I on firm ground? Would I need to introduce the issue with a particular angle to sway eBay's CS?

 

On an additional note, the buyer has given 4 negative feedbacks to the fewer 19 sellers he's ever dealt with. Lastly, I have relisted all my posted items by adding a worlwide exclusion in addition to the "no international postage" for the avoidance for any epsilon doubt.

 

Accepted Solutions (1)

Accepted Solutions (1)

 I would keep on at CS until they removed the whole thing. You still have the red dot which hasdamaged your account. 

 

Call them tomorrow morning and keep asking until they do. Explain to them that the buyer was asking for sometning not offered in the advert : Shipping to Russia.

Answers (1)

Answers (1)

Go on chat in the morning see if you can get feedback removed