Good morning. I sold a pair of jeans and the buyer did not pay. I have opened a case for non-payment under the "Resolve a problem" tab. I know that from 15th February I can close the case and receive my fees back.
I want to offer the jeans to the next highest bidder. My question is, can I do this before I have closed the case, or do I have to wait until I have closed the non-payment case? (Just in case the buyer now pays?)
(The buyer wanted the jeans posted to Mexico when I do not offer international shipping and when I told them what the postage cost would be they never responded to my messages and invoice; it has been 2.5 days now and they have not paid and have not contacted me at all. I have told them that a case will be opened to recover my fees and that I will offer the item to the next highest bidder.)
Thank you for your help.
Ginny
