I thought once someone has bid they have to honour it ?

[aqualina007marie]

My  understanding  and  having  read  EBAY  policy  having been  a member  now  for over  10yrs  was that if  someone  bids  on  an  item  they  have  to honour  that  payment  , e,g,  pay for  it  unless  agreed  with  the  Seller  e,g  myself to ask  Ebay to  retract  the  bid.  ALL OF  WHICH  I HAVE  NOT  so  why  has a  buyer  disappeared  after  having made  a  bid ???  and  then i call  EBAY to  be  told  by  an EBAY  REP a load of  nonsense  that  on  the  advert it  says  it has  AUTO  RETRACT  Which  i  have  scan the  whole  of my  advert  again and  again  and  seen  no  such  selection  option.  I  will  be  expecting  either  EBAY  to chase  bidder for  this  payment  either  way  they  should  honour  this  as it  says  100%  satisfaction  and  money  guarented  once  a  bidder  shows  on my listing.  SO EBAY  STOP  TRYING TO FOB  ME  OFF  AND  SORT  THIS  ASAP  AND  MAKE  THE  PAYMENT  IF  NO OTHER  BIDS END  OFF  or  i shall  be  seeking  advice  on this  to  get  my  payment.  

[plpmr]

adding to the advice already given -

And just think, a buyer pays by PayPal and you end up with no car and no money.

[thedemon2014]

First, please understand that we are members like you, not eBay employees.

In theory you are correct, bids on eBay are binding but in practice neither you nor eBay can make a winning bidder pay for the item.

It is better to accept that the bidder will not pay than to force the issue, as if you do send the item, and the buyer claims the item is not as described, eBay will always support the buyer and you will be obliged to pay for the return of the item if you want it back, and then refund the buyer in full.

There is anecdotal evidence that eBay CS tell you anything, just to get you off the phone.

Completing an Unpaid Item case in the Resolution Centre works well for sellers if the buyer does not pay.

https://resolutioncentre.ebay.co.uk/

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...

If you have not already done so add the buyer to your BBL, then update your account settings to stop bidders with two UPI strikes from bidding on your items and also stop blocked buyers contacting you.

https://www.ebay.co.uk/help/selling/listings/selling-auctions/cancelling-bid?id=4140&st=12&pos=1&que...

Good luck with seeking legal advice.

If you do decide to go down that route, please come back when the matter has been settled and tell us how you got on.

[pixiesen2012]

until the listing ends bidders are allowed to retract their bids,

they are not committed to buying the item until the auction ends with them as the highest bidder

your auction is still live so the bidder was allo0wed to retract their bid,

there is plenty of time for someone else to bid on the car

[john1297576]

"I will be expecting either EBAY to chase bidder for this payment either way they should honour this as it says 100% satisfaction and money guarented once a bidder shows on my listing."

Are you living in the real world. Ebay does not chase non payers, you open an unpaid case to give non payers an Unpaid strike and get a refund of the selling fee. You lose nothing. You add them to your Blocked Bidders List and set your buyer requirements to Block bidders with 2 or more inpaid strikes.

I have no idea where you have read the 100% satisfaction  unless in the  BUYER'S Money Back Guarantee, there is no guarantee that sellers will be paid. Of course you could waste money and seek legal advice, but that would still not get you paid.

[1956glyn]

Hi

Go to help and contact tab at the top of the page and search........... retracting a bid and also..........invalid bid retraction ...............and have a read.

That tells you about Ebay policy in relation to such.

So far as 100% satisfaction or your money back is concerned......Ebay mean in relation to PURCHASES and their Ebay Money Back Guarantee.

If someone has retracted a bid there is no way that you can force them to bid again....all you can possibly do is report them for an invalid bid retraction.   

There is no way that Ebay will make the payment.