I thought once someone has bid they have to honour it ?

[aqualina007marie]

My  understanding  and  having  read  EBAY  policy  having been  a member  now  for over  10yrs  was that if  someone  bids  on  an  item  they  have  to honour  that  payment  , e,g,  pay for  it  unless  agreed  with  the  Seller  e,g  myself to ask  Ebay to  retract  the  bid.  ALL OF  WHICH  I HAVE  NOT  so  why  has a  buyer  disappeared  after  having made  a  bid ???  and  then i call  EBAY to  be  told  by  an EBAY  REP a load of  nonsense  that  on  the  advert it  says  it has  AUTO  RETRACT  Which  i  have  scan the  whole  of my  advert  again and  again  and  seen  no  such  selection  option.  I  will  be  expecting  either  EBAY  to chase  bidder for  this  payment  either  way  they  should  honour  this  as it  says  100%  satisfaction  and  money  guarented  once  a  bidder  shows  on my listing.  SO EBAY  STOP  TRYING TO FOB  ME  OFF  AND  SORT  THIS  ASAP  AND  MAKE  THE  PAYMENT  IF  NO OTHER  BIDS END  OFF  or  i shall  be  seeking  advice  on this  to  get  my  payment.  

[john1297576]

"I will be expecting either EBAY to chase bidder for this payment either way they should honour this as it says 100% satisfaction and money guarented once a bidder shows on my listing."

Are you living in the real world. Ebay does not chase non payers, you open an unpaid case to give non payers an Unpaid strike and get a refund of the selling fee. You lose nothing. You add them to your Blocked Bidders List and set your buyer requirements to Block bidders with 2 or more inpaid strikes.

I have no idea where you have read the 100% satisfaction  unless in the  BUYER'S Money Back Guarantee, there is no guarantee that sellers will be paid. Of course you could waste money and seek legal advice, but that would still not get you paid.