30-09-2020 9:13 PM
HI
I sold a laptop on ebay sent through packlink via hermes ,printed label in shop pasted in front of shop keeper all footage in cctv
includes hermes driver collecting my box from the shop then with same label completely different box with a toy inside was deliver to the buyer ,he then sent all the pictures to me and I have
checked the photo image on Hermes website
of dodgy box taken by hermes deliverman left this box on his door
,after chasing with packling they gave form to claim for upto £25 .ridiculus , after sending pictures of box and cctv footage of box given in the hermes shop ,,,,its pure theft by Hermes.any clue how should i get back my £236.? any msg will be appreciated.
Don't use Packlink or Hermes for expensive items use Royal Mail Special Delivery