Different address on ebay then paypal? who should the parcel go to

[annm0973_l2amgg]

I have an excellent rating for buying/selling on ebay as does the lady I'm having the disagreement with.  I sent a dress she bought from me to the address supplied by ebay when they informed me the item had sold.  Turns out there was a different address (and apparently the current one) on paypal.   God knows where the parcel is, all this only happened a week ago and I always print my own address on all packages.  Problem is this lady has just asked that I give her a refund. I've kept it friendly and told her to raise a claim with ebay.  I suggested she go to her previous addressmto see if the parcel is there??   I have heard that ebay always take the side of the buyer and if this is true then I want you to be aware of my "side of the story".

[roger_roger_over_and_nowt]

Your side of the story only says 1 thing,that it was your error.

You should refund the buyer immediately and hope item comes back to you if person at address it was sent to refuses to accept it and you have put your return address on it.

If buyer opens a claim they will automatically win.