Buyers changed country on order details, but pays shipping to 1st country?

[johns-auction]

Anyone know how this can happen? Because this is the 2nd time with the same buyer.

When the order details were sent to the buyer, the address shown was in the USA with £30 shipping.

The buyer paid, but the order details now show an address in China with the £30 shipping.

I do not have a shipping fee set to China, I have China set to "buyers contact for costs".

I thought when buyers want purchases sent to a county where "buyers contact for costs", they could not pay until they requested the total from the seller.

So, how was this buyer able to change country from USA to China, and pay for shipping that was billed to an address in USA?

I tried eBay live chat. Useless. No explanation. Suggested I request any difference from the buyer through PayPal.

[john1297576]

I suggest that you look at your own listings, go to postage and you will find China is there, so you have not Blocked China, the only countries Blocked are standard ones added by Ebay.

Postage to China would come under Worldwide, although with the new area introduced by Royal Mail the cost to China would be a bit more than to the USA I expect.

I have sold to China with no problems, but only low value items, anything expensive  best to stick to UK only.

[art2own]

I ship to China, I have no problem with shipping to China.

The issue is that if a buyer can change the ship to country on the order details, without requesting an updated total with shipping costs to the new country, then the shipping fee no longer reflects the shipping cost to the buyer. With this order I will be £20 out of pocket with the shipping because the buyer was able to pay for invoiced shipping to the USA while at the same time changing their address to China.

This should not be able to happen with an eBay order. If a buyer changes their ship to country, the buyers payment should be blocked until they request an amended invoice from the seller. I have had buyers in the past wanting to ship to relatives in different countries unable to pay before amended order details have been sent.