Buyer has paid for an item but not collected it ?

[dorchester57]

I have sold a fire bin which because of its size was for collection only.  The buyer paid almost immediately but has not responded to any of my messages about collection. What should I do ? I'm happy to refund the payment and cancel the transaction if the buyer has had a change of heart.  But is that the best course of action for me ?  How long should I leave it before deciding what to do ? 

[tsmgmd]

Your buyer may be worried that current Covid regulations (21/02) state you should not make unnecessary journeys or meet people.

There is always the risk of a fine which could make there eBay purchase expensive.

[dorchester57]

Thanks for your reply. That may very well be the case, but why bid in the first place, pay immediately and then not respond to my messages?  However, I will give him the chance to cancel just in case its the reason you suggested.  Best wishes,