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Buyer from Cyprus buys a UK collection only item
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23-02-2021 11:34 PM
Hi, I was hoping someone could help me please. I put a collection only - cash on collection item on eBay last week and the auction was won by a user registered in Cyprus. I’m in the UK. I’ve contacted the buyer to ask if they are in a position to collect the item or if they have bid by mistake not realising it is a UK collection item. I’ve had no reply. It’s been 48 hours.
what procedure should I follow please to avoid paying any fees and getting the item relisted. Many thanks in advance for any help given.
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24-02-2021
1:29 AM
You can Cancel from More Actions Drop Down Menu to the right of the Sold Item. Select " Problem with Buyers Address ". Your EBay Final Value Fees will be Credited back to your Seller Account. You can then Relist. Put the Buyer on your Blocked Bidders List.
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