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Asking for feedback?
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01-02-2021 8:51 AM
Hi, is there any way, without being totally blunt about it, to get buyers to leave feedback? With no feedback I am left wondering if they were dissatisfied with the item or just can't be bothered.
Ann
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02-02-2021
6:40 PM
Never ask for feedback. It's entirely voluntary, so you could end up getting the kind you definitely don't want.
It looks like you leave feedback for buyers first. If so, stop doing it. Many buyers are feedback collectors; if you leave it first, they have no incentive to leave any for you.
Plus, why would you want to leave feedback first anyway...? It should really only be left once you know a transaction is complete, ie. when the buyer has left feedback. You could otherwise find you've left glowing feedback for someone who turns out to be the buyer from hell.
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