automatic offers to buyers

one of my listing have "automatic offers settings" and every time i want to change something on my listing it says that my item is under offer and i can’t  do any revisions  even i can't swith OFF "automatic offers settings" every time comes message error on my IOS that "oops something went wrong" or on my laptop when trying to change anything with 'automatic offers settings" pop in blank white window on side with absolutely nothing that i can change, just blank white page with no offer settings! it is like that for last 30 days and i can't change anything in my listing bcoz listing all the time under offer that has been sent to buyers automatically by Ebay. 

contacted 2 weeks ago with CS but nothing has been done. got another customer from US  (3rd now) and i can't add International Postage bcos listing is under offer for last 30 days. so how do i can turn off automatic offers then? not working any way i am trying 

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Re: automatic offers to buyers

You'll probably have to end the listing and relist without offers.

 

 

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Re: automatic offers to buyers

i do not want to end listing as the item have some sold history so i will loose it this

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Re: automatic offers to buyers

For anyone who contacts you because they can't buy you can put their ID on your exemption list to lift blocks:
https://www.ebay.co.uk/bmgt/ExemptBuyers

 

 

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Re: automatic offers to buyers

i will try that one, thanks 

i only need to add International postage and do not understand why is so hard to make any changes

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Re: automatic offers to buyers

does anyone can edit Automatic Offer Settings?

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