regarding order i placed and received wrong item sent back for a refund tracked it and received

[miklosszabo2012]

sent item back for a refund to seller o.n 13-1248765681 tracked it and was received on the 4th jan 25 and have not heard a thing from seller for a refund

[tressygirl]

You need to open a return case for the item and enter that tracking number.  Have you done this?  If not do so now.

Go right of the item in your Purchase History and from More Actions select return this item selecting the reason for the return.

Enter that tracking number into the case details.

If the seller doesn't refund you 48 hours after the receipt of their item, you escalate the case,  ask eBay to step in and they'll force the refund.

@miklosszabo2012 

[miklosszabo2012]

Cannot go into more actions as wont allow me to do so

[*vyolla*]

Did you already open an eBay return for this order, or did you just arrange a return direct with the seller via eBay messages?

[miklosszabo2012]

I could not contact seller so i got address of seller from package they sent that was incorrect

[*vyolla*]

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@miklosszabo2012 wrote:
I could not contact seller so i got address of seller from package they sent that was incorrect

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Ah, that wasn't a good move. Returns must be sent back via eBay's returns process.

The seller must be contacted first (which they are when you open a return), you can't just send an item back randomly.

You can try opening a return now, as advised by @tressygirl but bear in mind your seller may not have to accept the return, in which case it will close in the sellers favour. 

What's the reason for the return?

[miklosszabo2012]

I will not be shopping with ebay any more

[*vyolla*]

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@miklosszabo2012 wrote:
I will not be shopping with ebay any more

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Okay, but if you do always check first to see how it works and, if unsure, just ask here.