payout

Hi

 

I have some problem with Ebay payout.

My payout every day, but today not get it they shows available not send me out. Before when I want payout just click and sent money how much I want but now missing that option too. :(( Is this some glitch?

Message 1 of 19
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18 REPLIES 18

Re: payout

Yep,  it seems to be the  glitch of the day,  you are not alone, as a few others are reporting this today.

 

As with all these all too common now glitches, it usually is a case of ' please try again later! '

 

I would try again a little later on today, and if there are no holds on your payment hopefully then,  it should be available for withdrawal.

 

@red357rose 

Message 2 of 19
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Re: payout

I am on a weekly payout and haven't received it either,  another glitch probably 

Message 3 of 19
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Re: payout

Yep, it is , please see my post above,  seems like many affected this early morn! 🙄

 

@nat_pol 

Message 4 of 19
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Re: payout

Thanks hope will get soon as after fed days I have good sales but now just stopped taken out 😞

Message 5 of 19
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Re: payout

To be honest,  I wouldn't waste time contacting Customer Services as there usually is no ' timeframe'  for tech issues to be fixed, and they will just tell you they are aware ( hopefully! 😊 )  and eBay are working on it.

 

Personally,  when this happened to me a few times,  and usually early in the mornings,  it did seem to work again early afternoon.

 

Fingers crossed ! 🤗

 

@red357rose 

Message 6 of 19
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Re: payout

I hope too

Message 7 of 19
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Re: payout

Ebay answer:

 

I would like to inform you that there is a glitch from eBay site that has affected all eBay account and today all the sellers are facing the same situation. Our engineers have been informed for the query and they are working around the clock to sort it out. 

No worries this is a reported issue already to our IT team, and our engineers are working to fix this. On my end I will make sure they keep track of your case as well by reporting your event, and follow this up personally. After we have an update to the matter I will get back to you to inform you via email.

 

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Re: payout

Hi All,

 

Thank you for your posts.

 

We have received other reports of this issue this morning and there is an open ticket  with tech who are currently working on it to resolve. Please note the ticket is investigating both the withdraw button being greyed out and the planned payouts for today. I'll add your accounts to the ticket and once there is a further update on the fix I will post back.

 

Thank you,

Kat

Message 9 of 19
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Re: payout

Same issue with me. Withdraw icon greyed out

Message 10 of 19
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Re: payout

And me, very annoying

Message 11 of 19
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Re: payout

Yes, I'm having the same problem.  I couldn't withdraw early this morning, but assumed it was the usual not being able to get your funds until after 9ish.   I've  just tried again and no joy.  Thanks for posting this problem so I am now aware that it's not just me.

Message 12 of 19
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Re: payout

Working now.

Message 13 of 19
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Re: payout

Our ebay I still not see this withraw the available balance :(((

Message 14 of 19
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Re: payout

There has been a technical issue with this today,  many affected,  some as the post above explains all is well now, but with others,  it may take longer.

 

You may need to try later tonight , or tomorrow.

 

@red357rose 

Message 15 of 19
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Re: payout

Thanks and hope tomorrow will have payout 

Message 16 of 19
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Re: payout

Automated weekly payments haven't worked, so I guess I will have to wait until next Tuesday, and hope eBay have sorted things out.

Message 17 of 19
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Re: payout

Could you please give any updates about our payouts? As we need at least to plan how we can pay for postage and expenses?

 

Kind regards 

Natalja 

 

Message 18 of 19
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Re: payout

Hi All,

 

Tech have confirmed this issue as resolved. If your withdraw button is still showing as greyed out please delete cache and cookies and load the page again.

As this also impacted scheduled payouts for yesterday if you still have not received this then you can select the on demand option.

 

Thank you,

Kat

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