indecisive buyer cancelling and repurchasing

[fashionista27]

Did any of you come across a buyer who got interested in your items, sent you offers then cancelled the purchases on the next day and decided to repurchase the same items?

I checked his feedback and another seller faced the same situation with him - cancellation after 24 hours.

My concern is he will change his mind as soon as the items arrive and I will have several cases open to force return based on some "flaws".

My intuition tells me to cancel and even block.

[*vyolla*]

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@fashionista27 wrote:

yes, they did, I mentioned it here. There is proof of them cancelling so no risk to me with any feedback that can't be removed

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Ah, apologies. I've misread your opening post.

I thought that they'd bought some items and then asked to cancel, which you did, but that they'd then gone on to buy more items and that you were asking about how to deal with these current orders (that they haven't asked to cancel yet). 

[fashionista27]

no, ordered once. I only wanted to know if other sellers deal with similar indecisive buyers.

[kyanyama]

If there is any hint of problems with a buyer then I block immediately.  e.g. if they offer a ridiculous amount (that they wouldn't consider if it was their item!), any neutral or neg or any abnormal messages; a return, etc.  A cancellation is a nuisance to a seller so buyer is blocked so they can't do it again.

Trust your instincts.  Of course there are some genuine errors (it's easy to tell by a buyer's message) but it's always the sellers that end up with all the hassles.  It may seem heavy handed to some but then I've learned along the way.

'Fool me once, shame on you; fool me twice, shame on me' (for being a numpty!).

[style_wise]

Yes, when I've cleared my collection of similar items and brands, I've also had problem buyers. You want to give extra service because a certain level of buyer demands it 🙄 but your instincts are important because the cost of time and treasured possessions can high with some buyers.

[fashionista27]

I find selling items from the same brand risky. You have the same buyers (collectors) afraid to lose. They start making demands feeling like being in charge. Not forgetting the fear someone will sell the same item to them for less and with limited collectors you can lose a sale easily.