eBay Credit From Cancelled Order

Hi

Yesterday I sold an item and eBay took the promotion commission immediately 

, a day before I would receive the money for the item. 

This morning the buyer asked to cancel due to being over excited when they 

bought it !

I cancelled the order and in My eBay is states the commission fee has been returned

but there's no money there. 

 

Any ideas, experiences of this ?

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