07-05-2025 10:35 AM
Last month, we shared that Simple Delivery will be the only delivery option available for private sellers when listing eligible items. We’ve been listening to your feedback whilst rolling out this change, and are introducing a new parcel size option and new postage rates for Simple Delivery, which will come into effect on 20 May, 2025. We’re also working on bringing you even more of the features you’ve requested, and we’re adding a lower-cost option this month where buyers can collect their orders from Evri parcel shops.
After listening to your feedback about the services that matter most to you, we’re introducing ‘0-2kg small’ parcel size options to provide you with a lower price point. We recommend reviewing and amending your live listings that use small or medium parcels from 20 May, to make sure you’re offering your buyers the best prices. For example, if you have a 1-2kg medium parcel, you can change this to a 0-2kg small parcel if the dimensions fit. You’ll be able to amend this from your Active Listings or View Item page. To get the most competitive prices, consider enabling all couriers by going to postage preferences in your account settings.
Until the new rate comes in, there’s a promotional rate for small and medium parcels (between 0-2kg) to match the Royal Mail pricing you’re used to. This only applies to items that are eligible for Simple Delivery, and will end at 11:59pm on 19 May. After this, the new postage rates will apply.
To continue improving the Simple Delivery experience, we’re rolling out a collect from store option this month with Evri. This will be a cheaper, more convenient option for your buyers, where they can collect their items from the Evri parcel shop or locker of their choice, and save 15% or more on delivery costs.* If you’d like to offer this option to your buyers and have currently excluded Evri from your couriers, be sure to add them back in by going to your postage preferences .
We know that it’s important in some cases for you to be able to choose your preferred courier. As a reminder, you can easily set your postage preferences from your account settings. Currently, Simple Delivery offers services from both Royal Mail and Evri. We recommend enabling all couriers for the most competitive postage rates.
08-05-2025 4:51 PM
Even chat GPT is smarted then the eBay team:
Based on the discussions in the eBay UK community, the sentiment among sellers regarding the new Simple Delivery system is predominantly negative.
Key Concerns Raised by Sellers:
Loss of Control Over Shipping Options: Many sellers are frustrated by eBay's mandate to use its Simple Delivery service, which limits their ability to choose preferred couriers like Royal Mail. This change has led some to pause or end their listings in protest.
Increased Costs for Small Items: Sellers dealing with low-value items express concern that the standardized shipping rates under Simple Delivery make it uneconomical to sell inexpensive products. For instance, paying £2.70 for postage on items that could previously be sent for 85p is seen as prohibitive.
Operational Challenges: There have been reports of Post Offices refusing parcels with Simple Delivery labels, leading to confusion and additional effort for sellers who must find alternative drop-off points or couriers.
Delayed Payments: The new system ties seller payments to delivery confirmations, which can delay fund access, especially if there are issues with tracking or courier delays.
eBay's Response:
In light of the backlash, eBay has made some concessions. Notably, items priced at £10 or under in certain categories are now exempt from the mandatory use of Simple Delivery, allowing sellers to choose their shipping methods for these items.
Overall Sentiment:
The general consensus among sellers is one of dissatisfaction with the Simple Delivery changes. Many feel that the new system adds complexity, reduces flexibility, and negatively impacts their ability to conduct business effectively on the platform.
EBAY!!! DO YOU HEAR IT!!???
12-05-2025 1:23 PM
Its a scam to make you money stop calling it anything else
12-05-2025 2:11 PM
What, like being a business seller masquerading as a private seller?