You know what I find annoying about some sellers?

[daro2096]

The fact they take several days to ship items I have bought from them. Me, when I sell something I drop it off at the post office the same day a buyer pays if there is time or I pay to have it collected by the postie the next morning. Why do some sellers on eBay take 2 or 3 days?

Even more annoying is the seller is on holiday and hasn't told eBay.

Do sellers not realise they can go to the Royal Mail's website and pay for postage and even have the postie turn up with the shipping label or that they can take the parcel to the post office with a QR code and the post office can print out the shipping label for you?

Why take so long? Especially private sellers where you don't get your money until 2 days after delivery?

[*devils.advocate*]

My interpretation of the OP's post is that he/she refers to all sellers - not just Private Sellers.

Yes, they put emphasis on Private Sellers (..... Why take so long? Especially private sellers .....) but not to the exclusion of all others.

So any comments, made in posts on this thread, are equally pertinent to both private and business sellers.

Simple Delivery is a watershed moment for eBay - this will either work or, as with other historical forays into postal arrangements, it'll be disastrous.

SD will affect all sellers because, IMHO, genuine private sellers/buyers will either disappear or if they do actually manage to sell anything, they'll take the money and spend it elsewhere - not on eBay as eBay thinks.

And it won't solve business sellers problems of competing against the pseudo-private chancers.

IMHO, SD will just make things worse for everyone.

[thesmi42]

What strikes me as a odd about this is that the feedback you have left for others does not seem to reflect the problems you have reported here.

Am I missing something?

[kath3735_wxmjn]

no mention i notice of all the complaints by sellers of buyers bad behaviours!   

[dch2112011]

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@kath3735_wxmjn wrote:

no mention i notice of all the complaints by sellers of buyers bad behaviours!   

This thread concerns a buyer posting that sellers dispatch late, do not notify of holiday periods and do not dispatch particularly private sellers 

Please explain why I need to post about poor buyers ?  This is completely irrelevant and off subject  

If you want to open a thread concerning poor buying practices I will happily contribute .

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[magpiecorner1]

I'm a longtime business seller and offer two day despatch - because eBay is mad!  I've seen second class postage being touted as arriving next day - when next day is a Sunday.

One has to work around a system that doesn't work well - we post same day or next day, if the item is paid after 2.30 pm, but we very often don't mark it as paid until the last day eBay states for despatch.

Crazy  - yes!  Protecting from defects - absolutely yes!

Add to that perhaps these people are working, or waiting for others to do the post office run for them?  

One of the great pleasures in life is the anticipation, the patient wait for things. 

[dch2112011]

As a business we post same day and the dispatch is updated by API - if the delivery is late because the API shows dispatched on time any defects are automatically removed - 

Do your defects stay because you manually update the dispatch time ?

With regards to buyers expectations of a quick dispatch this is the norm online for many reasons -

Not only quick delivery but reassurance that a buyer is going to get their goods.

[jefftopman]

I  paid for Royal Mail next day delivery at a premium price since that is what seller advertised. They then take 3 days to post. What is wrong with those sellers. By the way items were small parcels priced under £150 so tracked 48 for a third of the price, posted in a timely manner would have achieved the same result.

[dch2112011]

Apparently they have 'busy lives'  !

[daro2096]

If I send a message asking seller what is happening and I don't get a reply then yes I will open a not received case.

[daro2096]

I have shaky hands. I don't have the money to buy a better camera and I don't have the money for a proper photo related stuff. I am only a private seller. I haven't got several thousands of pounds spare to buy the latest SLR digital camera.

[daro2096]

Okay, I suppose that is your choice. I would have no intention of buying anything from you.

[daro2096]

I had that happen to me too in the past. Paid extra for faster delivery but seller took 4 days to post the item. Might as well have not bothered. And yes, I was in a hurry for that item as it was a birthday present for a family member. Had to buy something else as it wouldn't have arrived in time.

[akemp1]

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@daro2096 wrote:

I had that happen to me too in the past. Paid extra for faster delivery but seller took 4 days to post the item. Might as well have not bothered. And yes, I was in a hurry for that item as it was a birthday present for a family member. Had to buy something else as it wouldn't have arrived in time.

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That's why I have never offered a fast posting options as I don't want to attract the kind of buyer in a hurry and then tries to pressure and abuse the seller for their problem even if it the cause is outside both parties control like modestly delayed in post.

However I agree if the seller has offered a fast post option then they should dispatch prompty.

Unfortunately with SD all items have an express option (even if ebay's broken target dates sometime show express slower than the standard option) so more likely to attract undesirable buyers.

I'd prefer those buyers continued to gravitate to other sellers.

[gjalp]

I have never offered fast posting options either, even as a business seller. These days I also have a 3 day handling time (although I currently have my away settings on as mail has a habit of getting snarled up when a bank holiday happens). The reason for this is due to disabilities and I cannot always guarantee I will be physically able to pack and mail out fast. The only time I failed to meet my target dispatch time was when I was on life support in ITU and my husband put a notice up and messaged all buyers that were waiting on their items. The minute I was out of hospital, I got those orders out despite me barely able to stand and a neighbour took it to the post office for me. Every single buyer was asked if they wanted a refund and all declined saying they didn’t mind waiting. 

Communication is key and it works both ways. If I encounter a dispatch issue, I will inform the buyer as soon as possible and a cancellation is offered. If a buyer has a problem, I can only fix it if I know about it although occasionally I only discover there is an issue when feedback is left. My buyers are important to me as without them I would not be able to work as my disabilities mean going out to a workplace on fixed hours is not possible. They give me the chance to work flexibly on good days and time off on bad days and for that I respect them.  I do not appreciate being tarnished with the ‘lazy’ brush or declarations that if I can’t dispatch immediately I should not be selling. 

[superchallenge]

You don't need to spend anything on a camera. Any phone made in the last 15 years is probably good enough for eBay photos. And you clearly already have something that can take photos. To get around the shaky hands, rest the phone/camera on something. You don't need to spend anything on a stand or a tripod either, before you take that route. Prop it against a book.

Anyway, having a more expensive camera won't magically put every shot in focus or turn the one photo you could be bothered to take into six.

The quibble is with the fact that you're out here calling out sellers for daring to take a day or two to ship an item as if they're somehow lazy, when your own listings consist of a single blurry photo that looks like you couldn't be bothered to do it properly.

[theelench]

I have a very basic Kodak Pixpro FZ53, now on its 2nd battery.

When I sold a few coins I found an easy way to get acceptable clarity was to use 2 piles of books and a ruler to make a bridge.

Easy to make the books equal heights with the coin lettering in perfect focus and Click.

I certainly wouldn't buy any coin without at least 2 decent photos, one of each face.

[*maetrix*]

Let's face it we've all become a bit spoilt in recent years since online ordering & t'internet became a huge thing...I remember going back 30 years when you used to have to order videos/cassettes from Britannia music's catalogue by sending off a cheque,waiting for the cheque to clear etc etc...sometimes you'd be waiting 4 or 5 weeks for something to get delivered...crazy when you think about it now.

[judydoodles]

I used to accept cheques and postal orders on ebay when I first joined.  The accepted advice was not to post the item until the cheque fully cleared into my bank account which could mean nearly 3 weeks.  No one seemed to mind because many buyers didn't trust paypal yet.  🙂

"That's a nice story grandma!"