08-09-2024 6:30 PM
Yet again eBay glitch with the Revise Listing tool unavailable for about the last 3 hours - I've tried two different devices and two different browsers, it's definitely them not me. It's ridiculous the number of times this happens, I guess all the coders are too busy changing things that work perfectly to bother fixing recurring issues. I've been refreshing for hours, could have spent that time much more productively watching paint dry or making new listings...
09-09-2024 2:39 PM
Hi anne.craig, thanks for your post.
There is currently an ongoing issue that is very similar to the one you're reporting, could you please confirm if you are getting an error when you try to revise your listing? Or is your page not responding? Once you get back to me, I'll take a further look and report it in order to get that fixed for you.
Thank you,
Marco
09-09-2024 3:31 PM
Hi Marco, it was an error message saying the listing tool was currently unavailable.
09-09-2024 4:57 PM
Thanks for getting back to me, anne.craig.
That wouldn't be the exact same issue we spotted, but I definitely still can get that reported for you in order to get it fixed. If this is still happening to you, could you please share a screenshot with the tool error, so I can get that reported for you?
Thank you,
Marco
09-09-2024 5:07 PM
Hi Marco, it seems to be working now - sadly too late for my needs yesterday though! Thanks!
09-09-2024 5:16 PM
Oh thanks for confirming, anne.craig.
If that ever happens again, try clearing the caches and cookies of your browser, or try using a different browser to see if that fixes the issue. Also, if you ever need help with anything, feel free to create another thread and tag me, and I'll be happy to help as soon as possible.
Have a lovely evening,
Marco
12-01-2025 10:20 AM
Same problem. Despite having much more than 12 hours remaining AND no bids as yet, I am unable to revise the body text of my listing. I simply get a red circle with a cross through it. I wish to simply remove an inaccurate paragraph having been told recently that this no longer applies to this 'phone.