Buyer was confused because I had listed a pair of jeans showing both US and UK sizing so leaves me a neutral feedback for her confusion. When asked to revise this buyer said no but a refund would be good, I said okay but she would have to return the jeans, she then said never mind, on checking her feedback left for others In the past month she has left sellers 42 neutral feedbacks, her feedbacks saying 'awesome' or thx or thx Kim loves them - do these warrant a neutral feedback?, I think not, it would appear that she has more than a confusion problem.