28-03-2025 1:11 PM
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Solved! Go to Solution.
16-06-2025 7:49 AM
@knittedinkintyre wrote:
Such a shame and I fully understand as I am in the same boat.I only use Royal Mail as I live in a very rural location and if I were to use Evri it would take them a week or more to even come and collect the items!I won’t call ebay as I cannot stand them now. I see their adverts on the TV and it is obvious they only want business sellers. A good opportunity for someone to create another online selling site for private sellers…..
Elspeth M. Christie
You do realise by making to sell you are a business seller? You could register as such, which would mean choosing your own postage service. Or as you are selling handmade items, maybe try the other online place (rhymes with Betsy, but no 'b'!)
16-06-2025 11:13 AM
16-06-2025 11:22 AM
some where somewhen I read that more carriers will be added.
Royal Mail now charge 30p for collection, but probably still an option for me.
16-06-2025 11:27 AM
None of these workarounds work for me, l think they have locked the far superior custom postage to certain categories only.
I'm trying to sell a book - quite easily will post as a large letter for £1.80 but they are only allowing buyers to purchase the large letter that costs £2.70.
Again, another item that would quite easily fit as a normal letter which costs 87p. They are forcing buyers to pay £2.70 for a large letter upto 1kg.
This totally changes the dynamic and makes buyers not want to purchase small items.
16-06-2025 3:28 PM
@cmtr29 wrote:None of these workarounds work for me, l think they have locked the far superior custom postage to certain categories only.
I'm trying to sell a book - quite easily will post as a large letter for £1.80 but they are only allowing buyers to purchase the large letter that costs £2.70.
Again, another item that would quite easily fit as a normal letter which costs 87p. They are forcing buyers to pay £2.70 for a large letter upto 1kg.
This totally changes the dynamic and makes buyers not want to purchase small items.
When I start revising a listing, just to see how Simple Delivery would be imposed if I actually did revise it, I also see £2.70 for a book that would cost £1.80 (online price), and £4.26 (not a rate I recognise, anyway) for a larger book that would cost £3.45 by Tracked 48 (again online). What's more, both listings currently include postage, but the revision would by default be "Buyer pays": why do they think I want to change that?
16-06-2025 7:08 PM
Thing is...
When the buyers realise they have been charged excessively for postage will they not give the seller negative feedback - or a hard time at least?
I'm in the same boat with selling my postcard collection. Simple Delivery will not allow me to use standard letter post. The buyers will not pay excessive postage charge, so I had to end selling.
on
16-06-2025
7:15 PM
- last edited on
16-06-2025
7:41 PM
by
kh-mfaiz
Maybe we should allbombard them with complaints ! If a lot of people
stop using them then maybe they will think again ? They are restricting
their client base by doing this. They did not look into,this from a
seller and buyer’ s perspective.
Mandy
16-06-2025 11:17 PM
listing a postcard is definitely one of the items ebay do allow you to use custom delivery. It actually defaults to it starting from 87p when you use the the various category
just make sure you chose “continue without match”
as selecting another listing someone has might have simple delivery on it
17-06-2025 10:57 AM
I've just done a trial for postcards, which would go letter post and under £10 and custom listing was there.
The oversize one has disappeared except in certain categories eg if listing folding garden chairs.
Because I can only use Royal Mail it's 2.72 for large letter - so for magazines and smaller books.
I've used Large Letter tracked a lot, even for £4.50 sales, especially over the Christmas period, I probably could have got a little more for the item if just untracked normal or large letter, but preferred to know they had go there.
18-06-2025 9:05 PM
You are right Simple Delivery is stupid. So complicated. After 14 years I am going to leave ebay soon as it is getting too complicated
19-06-2025 5:19 AM
19-06-2025 7:09 AM
19-06-2025 12:37 PM
Reading the messages on here seems most of us think eBay have made a real *bleep* up introducing these changes and even worse most cannot understand why they are not taking note our negative reaction to them.
Hate saying it being with them 20years or more but I hope these changes come back and bite them and they lose a lot more financially than the extra income they thought they would make by making us buy and sell this new way.
19-06-2025 6:06 PM
Seems like Simple Delivery is Mandatory now, tried to revise a listing and no custom postage available. Great while it lasted, cannot be a***d anymore tbh. Would explain why my local charity shop is full of stuff.
19-06-2025 6:18 PM
Not mandatory for me, I can relist, revise and list new with custom postage. I still think it is a staggered roll out. It makes up for me being one of the first to lose the 80% selling promotion in the good old days.
21-06-2025 11:39 AM
Like you I had been selecting custom postage but have spent over an hour this morning trying to get it back with no luck. This simple delivery option is just awful. Have started to delete my listings.....sadly.....
21-06-2025 3:24 PM
21-06-2025 5:36 PM
21-06-2025 5:51 PM
Annoyingly, it seems like the Custom Postage option has now disappeared for good, which is lousy because I was going to list a bunch of CDs today but now there's no point.
They're all quite cheap items - £1 - £3 - which tend to sell reasonably well when postage is just £1.80 (the actual cost) but no one's gonna pay £2.72 postage for a CD that costs £1 - especially with the superfluous "buyer protection fee" on top...
It just makes no sense that the MINIMUM charge for Royal Mail "simple delivery" is £2.72 when there are so many RM postage options that don't cost anywhere that much.
I can't see why they don't allow for smaller, lighter items to be posted at anything resembling the actual cost.
21-06-2025 6:02 PM
I think what drives me mad is I can't work out who it benefits to have the minimum postage cost £2.72
Buyers *AND* sellers are going to be put off by this? Which reduces sales? And it's not like eBay are charging £2.72 and pocketing the difference between that and £1.80 surely - like Royal Mail isn't going to refund it?
I thought maybe they were overpricing Royal Mail costs to encourage people to use Evri instead but even Evri has a minimum postage cost of £2.70 (and 2p is no difference at all).
So who's benefitting from this and how? It just makes no sense to me. 😞