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Forum Posts

Postage charges.

I have sold a few items and the postage i offer is large letter £1.55.However when I go to purchase the postage label it is coming up as a small parcel at £3.50 and I can’t seem to change it. This means I am only getting a fraction if not minus what ...

Buyer wants item posted to different address

Hello, I sold an item in October and was paid by the buyer. I posted PO tracked and thought no more of it. A couple of days ago I received the item back via PO as "not collected". I messaged the buyer and he now wants it posting to a different addres...

User avatar by Engager
  • 3 Views
  • 2 replies
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Rip off eBay postal charges

Am i missing somthing or is eBay ripping me off. Give or take a few pence for an item i was selling i was charged £3:50 postage via eBay & the post office. Now i am getting charged around £5:40 & when i complained to eBay, they told me it was insuran...

Courior Going to old address

Booked a DHL parcel collection to be picked up though simple postage i changed my address and on ebay it confirmed it however the courior has tuned up at my old address twice.. what am i supposed to do ? i only have one address listed as i deleted th...

User avatar by Contributor
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  • 9 replies
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Forced to have a BIN on an auction.

Recently I have been forced to have a BIN price on my auctions. I have used auction many times over the years without having a BIN, but recently when I try to remove the BIN option I can't list the item. It does seem to depend on category. Is this a ...

Has Custom Postage Now Gone ?

Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...

User avatar by Conversationalist
  • 11221 Views
  • 93 replies
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Royal Mail collection vs QR code?

I've used the RM free collection option on EBay, but for the umpteen time RM postie has failed to collect. The problem is...How do you get a QR code so you can take the uncollected parcel to the nearest Post Office for them to print the label? AFAICT...

Please Help

I sold an item and the buyer has then asked eBay to step in as they wanted a refund and told eBay that the iPhone box was damaged on the sides. When I sent it, the box was immaculate as the phone was also sealed. What does that mean from eBay? I'm ne...

User avatar by Contributor
  • 608 Views
  • 28 replies
  • 0 kudos