29-04-2025 10:52 PM
It happens just now, few hours ago you could still purchase a letter postage label for £0.87 and now it is all for £1.55. I just assume it is an error. Please fix it!!!
Solved! Go to Solution.
30-04-2025 11:12 AM
30-04-2025 11:12 AM
30-04-2025 11:14 AM
Thanks @tressygirl ,
Hi All,
I will add all impacted accounts here to the open ticket with tech for this issue. Once there is a further update on a fix I will post back on the threads.
Thank you,
Kat
30-04-2025 11:45 AM
Hi, I am affected by this issue too. Thank you!
30-04-2025 11:52 AM
Working ok now for me now, back to normal it seems
30-04-2025 11:53 AM
Same here 🎉
30-04-2025 12:34 PM
Hi All,
Tech have been working on the fix. I can see some of you have already mentioned its back working for you. The option for the Royal Mail 2nd class letter should be working now.
Thank you,
Kat
30-04-2025 1:15 PM
All back to normal, thank you!!!
No more fear and hours lost at doing it through RM Click & Drop.
30-04-2025 1:22 PM
The only 'issue' that still exists is it does not automatically open purchased shipping label to be printed out - it used to do it and it was very helpful. It requires 3 more clicks to get there and opening another browser tab with pdf label...
It only shows the below screen 'screen snip' in the attachment