Postage changes annoying!

[nevakonaza]

eBay, Please STOP making changes that are more of an annoyance!

I listed an item a few days ago, Specifically Selected Royal mail for postage only.

Few days later item sells, And it no longer openly lists the address to send it too so i can copy and paste into royal mail manually myself....instead wants me to do a "Pre-paid" QR code for Evri...which i don't want to use as they're terrible.

The ONLY way i could get it to show me the buyers full address is to let it generate the QR code for evri..but now evri will be expecting a parcel they'll never receive.

Please stop with these nonsense changes to the platform, Its NOT making it easier for the seller, Just annoying them, This change alone makes me want to leave the platform.

[buffster1963]

Sounds like you used simple delivery where the buyer pays for the label and you get a QR code to use or print with their address. This will also have all the tracking information for you to get paid. This is catching a lot of people out. 

[isellubuyusellibuy45]

agreed just happened to me, before you could manually pick postage, now its just doing recommended, normally its always royal mail, now after clicking for label its changed to evri

[rt798]

Totally agrree. This is a real negative step. I feel out of control with MY CUSTOMERS, it is not what I want at all.

[csj0hnson2]

I've been using Royal Mail Click and Drop. It integrated with my eBay account, RM would collect my parcel and even bring the label. This was ideal because I'm disabled and often housebound. Between this and "buyer protection" which is a stealth tax on sellers, eBay have lost my custom.

[sml192]

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@csj0hnson2 wrote:

I've been using Royal Mail Click and Drop. It integrated with my eBay account, RM would collect my parcel and even bring the label. This was ideal because I'm disabled and often housebound. Between this and "buyer protection" which is a stealth tax on sellers, eBay have lost my custom.

Royal Mail collection is still possible with Simple Delivery including the 'Bring my label' feature:

Booking a collection

If you have a Royal Mail label, you can book a collection on eBay. Royal Mail can then collect your item and also bring the label for you if you don't have a printer. You'll need to book the collection before you create your prepaid label. Here's how:

1. Go to Orders in My eBay.
2. Select the order you'd like to book a collection for.
3. Select Get prepaid label.
4. Choose the date for the collection.
5. Select Book collection.

Once you've booked your collection, you won't be able to change the date. If you miss your collection, you can book it again for another date on the Royal Mail website.

[monteverdi369]

Well said, if eBay wants to make changes speak to us first. They made us wait for 2 days after delivery for payment now they are backtracking on that. eBay stop making idiotic changes and grow up. it was fine before, I want to choose the postage myself not be treated like a child. 

[seedbankers]

What you can do is to find an old listing WITH CUSTOM POSTAGE  eg previously a large letter cost £1.55. You hover on the listing and find SELL SIMILAR and just make use of the CUSTOM POSTAGE format which allows you to enter your own price.  Whatever you do, YOU MUST IGNORE Package size Large letter. Totally ignore this. Go for Custom Postage and click on + Add additional services and you can choose Royal Mail and ENTER YOUR OWN PRICE. 

IGNORE LARGE LETTER AT ALL COST. Just click Custom Postage  and click + Add additional services and choose Royal Mail and the old postage cost box will appear.

ENTER YOUR OWN POSTAGE COST. 

[edwardian-dreams]

I still can’t understand why a multi billion pound company can not even organise a pee  up in a brewery 

why is that ?? It’s not money related /lack of resources so what is it 

Amazon and other professional companies don’t seem to have this problem 

so is eBay an unprofessional company? Seems like it 

but even if it’s happy to be itself it can’t be happy to not be able to control itself ???? To not be able to do what it says on the tin?therefore putting its customers out financially and in other ways … Weird position