19-03-2025 8:45 PM
Having sold with positive feedback for over a year ebay have now held the £49 in my account until I send them photo I.D which I have refused to do as they already have my National Insurance number and bank details but requesting my passport is I believe a step too far to sell some second hand stuff especially as EBay have had data breaches in the past… After over 90 minutes on chat I have been told my only option is to give eBay my £49 (basically they will clear out my balance and keep it) and then once my balance is zero I can close my account as I have said I will not forward to them photo I.D… I’ve agreed for them to take my £49 as long as it goes to charity which they have said it will do - can anyone confirm my money will go to charity or are eBay likely to keep it? Luckily for me it’s only £49 but giving them my money was my only option to close my account as I had no idea that eBay would suddenly insist on storing my photo I.D (had they asked for this on the day of opening my sellers account I would not have joined here but they clearly wait until you have money in your balance before they ask which then puts you into the impossible position of having to send them more and more details until your funds can be released to you) - I have decided to forfeit my money and not be bullied into giving them more of my details and was told by the chat agent that the money would go to some eBay charity and not into eBay’s bank account - Has anyone else been put into this situation and if so has anyone else been told their money will go to charity if they forfeit it? If it was significantly more money then I’d have to rethink my principals on this but for £49 I’d rather sell the few items I sell on Vinted or Facebook Marketplace than have to deal with a company who demand things like passports so you can sell a few items. It just seems a bit over the top to demand photo I.D for what is basically a internet selling and buying site that has my details already… So getting back to my question, now I have told eBay to take my money and reduce my balance to zero so I can close this account what is the likelihood my £49 will go to charity like I was told?
19-03-2025 11:16 PM
Marco is quite right about it being a legal requirement - money laundering regulations. However can I suggest that all who are having a problem visit this link & follow the link about complaining. Ebay are regulated in this area & if you make a formal complaint it goes to a unit completely separate to CS.
When Managed Payments came in Business Sellers were required to provide photo ID. I had no problem with that but the procedure turned into a nightmare. I lodged a complaint & within 48 hours it was sorted.
Ebay have a timeframe to respond in & if you are not happy with the outcome you have the right to go to the Financial Ombudsman.
19-03-2025 11:23 PM
Thanks but when i click the contact button it takes me to chat
19-03-2025 11:38 PM
Thank you very much for that but as a private seller who sold about 20 things last year I’m not going to be cornered into sending photo I.D but can totally understand why someone like yourself with so many sales has done so as if I had a business on here then I can understand you sending photo I.D… The page you sent me links to the usual chat room people but also has a address that I can write to if they don’t close my account so that is very helpful as people do acknowledge letters more than emails so thank you for that… That could prove helpful in the closing of my account as there is zero chance I will be doing the verification with photo I.D
20-03-2025 6:55 AM
@wintersdawn1 wrote:
They have already given ebay their national insurance number and I do not believe a photo i.d. is a requirement for ebay to send a sellers selling activity to hmrc.
I have been asked and provided my national insurance number to ebay but no request for a photo i.d.
There are different reasons for the requests, both are due to regulatory requirements.
One is the online sales reporting, the other is part of the 'know your customer' or KYC checks, as part of the anti money laundering regulations.
20-03-2025 7:32 AM - edited 20-03-2025 7:34 AM
Hi unfortunately there are so many places that require a photo driving licence or passport nowadays. Like you i had neither and kept trying to offer other forms of id which were unacceptable. Driving licence yes but a non photo one 😞
A month ago i got so fed up of this i actually paid £100 and renewed my old expired passport. I got a new passport within 10 days so that was good. I am very unlikely to use it but it has really saved a lot of headaches.
20-03-2025 8:46 AM - edited 20-03-2025 8:47 AM
We are the other way round. Hubby gave photo id 12 months ago but no request for NI number
20-03-2025 9:08 AM
@1956glyn wrote:
We are the other way round. Hubby gave photo id 12 months ago but no request for NI number
The assumption being that he has been actively selling since before 2024, hence not requiring his NINO until sometime this year, but exceeded the KYC anti money laundering threshold (sales value) last year.
20-03-2025 2:30 PM
It was prob close to that .....maybe under 2k
22-03-2025 9:48 PM
How long after eBay ask for National insurance number eBay account became restricted?
25-06-2025 12:47 PM
hello well in my opinion you would be quite within your rights to take eBay to small claims court because those requirements were not in place prior to selling those goods. This unfortunately you can't do if you have given them your consent to give your money to charity however you can put in a Freedom of Information request and ask for that information as it involved your money and there should be a thread within their organization.
Most people have seen the show Judge Judy and understand in contract law if a change is Made in a contract it has to have the agreement of both parties involved in the contract or all parties involved in the contract. You can't have one member of the contract changing the terms without the consent of the other and that's very easy to prove in court. Even if I change was made an agreed it could not apply to this sales and contracts that you made with your customers prior to the request for your information and could only apply from that day forwards and that again would be very easy to prove in court was a breach of contract by eBay. If you had wanted to you could have got your money back and got court case claims against eBay because what they've done is a breach of contract, you cannot hold someone's property i.e your money run some and demand private sensitive information which is also enshrined and protected in the UK under data protection laws and really agree with you is not acceptable that our passports and driver's licenses are held on any database of any company without our consent and we shouldn't accept being blackmailed in order to do this.
I'm in a similar situation myself having sold a number of items i.e contracted with members of the public selling my personal property which belongs to me legally eBay has no lawful standing to hold the money as it does not belong to them and is my property according to the terms of contract that when place prior to selling those items on their platform the demand for my photo ID was not in place so legally this is very easy to prove in court. what eBay has done is unlawful, it is a breach of contract and also considered dishonor in commerce. Suggest you watch the nature of the cage documentary on YouTube two hours well worth of your time and share with your family and friends and spread awareness of the corrupt system that has been built around us. It is about time we started pushing back against corrupt official bodies and corporate bullies in my opinion.
Not everybody has a driver's license I'm not everybody has a passport either, I lost mine in a fire.
Please do take the time to watch the nature of the cage documentary on YouTube and share with your network as well as the justinian deception YouTube channel. Well worth your time and real eye opening information!
Know your rights ( be a litigant in person and don't rely on any lawyer and member of the Bar Association or Citizens Advice but educate yourself there's lots of good channels like peacekeepers on YouTube, professor dolaris Cahill who is teaching auditors to perform common law courts held by the public for the public to hold any public official accountable in their private capacity for any breach of the law. Also allegedly Dave who has a really good YouTube channel there's lots going on. Get involved.
25-06-2025 12:51 PM
Taking eBay to court over this would be better because you can make a legal precedent and this is a very black and white case easy to establish in court and once it's established in court ebay will not be able to do this again.
This is my previous reply to the original post question:
25-06-2025 1:16 PM - edited 25-06-2025 1:25 PM
There is so much wrong with your post.........i do not have the time nor inclination to correct it all
By the way Citizens advice do NOT give any specific legal advice
I am also sure that Ebays lawyers would have covered all bases
It may help if you spelt Dolores Cahill names correctly 😞
Personally i am not a conspiracy theorist
25-06-2025 2:15 PM
@dancing.petal wrote:
Taking eBay to court over this would be better because you can make a legal precedent and this is a very black and white case easy to establish in court and once it's established in court ebay will not be able to do this again.
Pop back and let us know how you get on.
It's not compulsory to sell on eBay, they have a User Agreement which eBay account holders sign to confirm that are happy with the terms and conditions it contains. There's nothing illegal in it, no matter what some YouTubers may think.
25-06-2025 4:14 PM
You made a claim that people selling on eBay sign a contract. This is not true I've sold on eBay and never signed any contract.
25-06-2025 4:27 PM
@dancing.petal wrote:
You made a claim that people selling on eBay sign a contract. This is not true I've sold on eBay and never signed any contract.
I said that they sign a User Agreement. Same as with all online sites, it's not possible to use the platform without first ticking the box to say that you've read the UA and agree to the terms and conditions in it. You wouldn't be posting here or buying/selling on eBay without doing that.
25-06-2025 4:32 PM - edited 25-06-2025 4:33 PM
Have you ever attended a court? I very much doubt it. I have in the capacity of a defendant, in both magistrates and Crown courts in my previous employment.
As has previously been mentioned; there is so much wrong with your contribution to this post it is difficult to know where to begin. However I would advise anyone reading it to ignore it completely.
As for your last post; when you accepted eBay’s conditions to use the site you entered into a contract with eBay.
25-06-2025 4:37 PM
😄 🤣 😂 hahaha really you don't understand anything about the legal fiction. Highly suggest people understand that taking a box is not a blue wet ink signature and is not a contract. However continuing to sell on the eBay platform is a tacit agreement. Highly recommend everybody ignores the comments from you and what is the nature of the cage and becomes an informed member of the public about contract law and legal fiction especially.
Anybody that attempts to discredit another person without giving step-by-step break down of why they believe that is just making a sweeping statement that has no validity. And yes I have been to court and one every time!
25-06-2025 4:37 PM
'I said that they sign a User Agreement. Same as with all online sites, it's not possible to use the platform without first ticking the box to say that you've read the UA and agree to the terms and conditions in it. You wouldn't be posting here or buying/selling on eBay without doing that.'
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I believe, on ebay, you don't even have to 'tick a box' to say you agree....... the fact you are using the site is taken as an assumption that you 'have read and agree with all the Terms and Conditions'.
(and we go back to the 'sacrifice of your first-born' and the 'brown M+Ms' T's and C's! ..... nobody -except papso- reads and understands every word of every site they use ..)
25-06-2025 4:52 PM
You are coming across as a ‘You Tube’ lawyer now.
Those who professionally trained lawyers have a good laugh about. There is a wealth of information on government websites to blow your first post apart if you care to google them. Far more reliable than what any Tom, *bleep* and Harry can post on You Tube for the gullible.
25-06-2025 4:56 PM
Let's be absolutely clear here. Ticking a box on an online digitalised platform is not a signature.
There is no signature. Your signature is very powerful, watch the nature of the cage documentary on YouTube to understand what I'm explaining here.
Any serious legal document requires a blue wet ink signature. This cannot be compared to ticking a box and it's no proof of a signature. People are using the wrong terminology as ticking a box is not a signature. Anybody could take a box it's not unique to the individual who's account has been created. Taking a box also does not mean the person who created that account actually ticked the box either as it's not a unique identifying signature and anyone could have ticked it. Whether that's likely is another thing. The fact remains taking a box on a form is not a signature.