New Feedback 'Score' Idea

[iposters]

Buyers and Sellers

What would your thoughts be if we pushed eBay for a Feedback Policy like this?

The current Feedback format and Policies is not working, its not fair and Sellers will alwyas be held to randsome due to negative feedback threats. 

SO New Idea! 

A Credit Score type Feedback  (Your Score out of 999) 

Feedback is based on 7 Factors. 

The Below is AUTO-GENERATED, so a Computer System (eBay) will decide the correct score

• Dispatch Time (System Picks up how quickly item was dispatched) 
• Delivery Time (If Tracking is added, system picks up how quickly item is delivered)
• Communication (System Picks up how fast you replied to the buyer) 
• Postage Costs (System Picks up item weight / size and decides if Postage Cost is fair) 

The Buyer can then leave their feedback for following

• Quality Of Product
• Level Of Service
• Would they buy from this Seller Again

So even if the buyer leaves 1/999 for both Quality of Product / Level of Service, as long as you have sent the item on time, replied in good time, you still can get a good score for being a 'Good Account' 

Computer will then work out a score based on the 7 Factors and you get an average score based on that. 

Sellers can then leave their feedback and it wouldnt be Negative or Positive. 

• How Quickly did the Buyer Pay? (System Auto Generated)
• Did you enjoy this experiance with the Buyer?  
• Did you have any issues to report with the buyer. (You can then report any issues which eBay will review, and if they see contonious patterns of suspicious behavior this will affect their Account Score) 

This way would be so much more fair, and better for everyone. You can also get impartial Feedback so if you have responded fast, dispatched on time, the buyer can't score you down for that as eBay will score you on it.

[555njp]

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@plpmr wrote:

"My simple idea: If no feedback left, no dispute raised (basically transaction went ok) within say 40 days, eBay should automatically award a green dot to both buyer and seller with a standard comment of "successful transaction" or similar."

So you wish to stop feedback being voluntary - if you don't leave feedback, eBay will.

No, feedback could still be left voluntarily however, as many buyers just can't be bothered to leave any, this would give sellers and buyers credit for the transaction.

also your idea would mean more bad feedback for sellers.

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Not really, if a seller doesn't settle a case and eBay get involved Negative feedback can and likely will be left anyway. I also think non-payers should get an automated Neg.