NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[edwardian-dreams]

They reckon bulbs and graveside ornaments can be sent in a letter too  

can’t get the staff these days 

oh I nearly forgot 

I tried to list  a 2m sofa the other day and it defaulted to 1kg large letter with NO custom options

wtg eBay you really do surpass yourself sometimes 

here’s the proof 

[theelench]

---

@edwardian-dreams wrote:

Ok, that’s different

yes, being restricted so much and having to jump through hoops to simply post something which should be very easy and not require convoluted thought in order to make eBay money does stick in the craw 

why give them the satisfaction if you don’t have to 

---

I agree with you and @prelovedtreasures-3 , it's all just so wrong that this has been forced on private (amateur) sellers by a site that claims to be "THE place for Joe-Public" to sell their unwanted stuff.

It's also just as wrong that you have to say "You SHOULD FIND when you go to list".  Delivery is an integral part of 99% of transactions and when  ebay decided to force sellers to use its in-house "service" there should be no ambiguity.  The cost should be set in stone and transparent to both buyer and seller.  Even if that concession is the case today, there's no guarantee that it won't be withdrawn at the first opportunity when the outrage has gone quiet. and ebay wants its next cash grab.

Would Trading Standards let Tesco get away with having "Guess" or "Hope for the best" or "?" on some of their price tags?

You have to ask why sellers on ebay.uk are being used as Guinea Pigs ?

Is it because Brits have a reputation for being polite and uncomplaining ?

Always willing to "do as they're told" by those 'above' ?

Or take a pragmatic approach and cave-in ?

IMO trying to work with this, or even find some sort of work-around to enable continued selling/buying within something so repugnant is a big mistake.

The only thing that will get this removed is for ebay to be shown unequivocally that UK sellers will NOT work with it, even with a few minor (and probably temporary) concessions.

And that means that private sellers have stop selling (and buying) until it's gone.

[theelench]

I'd guess ebay's just tinkering around, trying various "solutions" on different days to see which one is accepted by the most sellers.

If enough sellers/buyers complete sales paying LL, that's what ebay will go for.

If enough don't complete at that price, perhaps ebay might (temporarily) go with Letter rate (at least for the time being).

[sonicscooter69]

Just read the help pages on Simple Delivery.........i too won't be selling on ebay again.

[moonlight-rhapsody]

"IMO trying to work with this, or even find some sort of work-around to enable continued selling/buying within something so repugnant is a big mistake.

The reason I'm not using SD is because it's too much hassle.  I've read some of the workarounds, and they would be a hassle too.  I just want my life to be really simple, and that means handwriting the buyer's details on the package and dropping it into the Post Office at my convenience.

[moonlight-rhapsody]

The only thing that will get this removed is for ebay to be shown unequivocally that UK sellers will NOT work with it, even with a few minor (and probably temporary) concessions."

Yes, they might tinker at the edges, testing the water as to whether sellers will accept minor concessions, but as you say, the concessions will probably only be temporary, or until ebay deem they can get away with introducing some other money-grabbing feature which makes sellers' lives either more difficult or less profitable, or most likely both.

Simple Delivery is just a symptom of ebay's attitude towards its customers.  We've just seen another symptom, in the (devious) magnifying glass icon on the images - using one seller's listing to encourage buyers to switch to a different seller (possibly where ebay might make more money).   For the business sellers, it's the new pay-per-click system, where the seller now get charged for a click even if the buyer isn't the person who clicked. 

All these things are symptomatic of ebay's contempt for its sellers, and unless sellers make a meaningful stand against ebay's incessant assault, they will continue bombarding us with ever more "features" that benefit only them and to the sellers' detriment.

[infohelps]

I originally came to this thread because I no longer wanted to sell because of Simple Delivery, as it was the last straw after Bay's policies of holding onto funds and applying the BPF.  I appreciate this post might be better off as a new thread, but I do feel it has relevance as it seems that private sellers have a lot more to worry about under the new eBay ethos than just the diabolical trinity of SD, BPF and payment delays.

I have recently been reading recent eBay UK's reviews on Trustpilot, and I am now genuinely too nervous to sell anything even in the unlikely event of these policies being reversed.  (There are 19k+ reviews there - most of them complaints hence an average of 1.2 star - and none of them are replied to by eBay, which shows that eBay has utter contempt for its customers).   

I realise a lot of the reviews can be discounted for various reasons, and there are complaints by buyers and business sellers too,  but I am seeing a worrying pattern of private sellers, lots of them long time customers- 15 years or more with 100% feedback -  being treated abominably by eBay.   

Scam buyers are requesting refunds at an alarming rate and eBay seem to always side with the buyer.  One woman sold a genuine item for which she had proof of purchase, her buyer reported it as fake, eBay refunded the buyer and when the item was returned to the seller the buyer had sent a fake one back to her!  eBay refused to help and froze her account.  Another guy had a parcel returned to him as delivery had failed, so he refunded the buyer.  The buyer then opened a 'not received' case, so eBay refunded him AGAIN but as the seller had no money in his ebay account, they took it directly from his bank account.   Another guy reported that someone bid £110 on a designer sweater at the last minute, the other bids were about £50.  He was suspicious but sent out the item.  Yes, you've guessed it, the buyer said it wasn't as described and got a refund from eBay.  The seller received the sweater in a ruined condition.  It seems scam buyers are now treating eBay as a source of income!  

I wonder if the recent publicity about the Buyer's protection fee has attracted scammers (who didn't realise that there was always a MBG) who are buying/bidding on items purely to exploit the BPF?  I wonder if decisions to favour the buyer (which I suspect are being made by AI) are because of this new 'insurance'?  

Either way, if there is no protection for private sellers because they will always side with the buyers, you get your account frozen if you dispute things, and they can just help themselves to money out of your bank account if they feel like it, it doesn't seem like a very safe place for private sellers any more even if they were to reverse recent policies. 

[grapecr-30]

Letting people list for Free is a good thing, and should be the option for Private and Business Sellers, and eBay can make their money from a reasonable Final Valuation Fee 

The reason Free Listing is good, is because items can literally sit there for a year sometimes 2 year's, an item can have no interest in it, and then suddenly a person or a few people decide they want it, if you are listing an item for example £9.99 and every time it relists you are paying 35p and it takes 18 months to sell, well ,you do the math.... It becomes pointless selling items if you've paid more for all the listing costs you have to pay to sell it, as I'm sure everyone is aware,you never can tell if and when an item is going to sell..

[grapecr-30]

Eye opening post..... Thank you,very interesting and also very concerning 

And yes.... I think you should start a new Thread saying exactly the same thing,to make people aware,as it will probably get overlooked by alot of people in this Thread.

[gmij1961]

This is a problem when key customer service issues are automated in such a way .  It may be free to sell but what's worth more less stress or the phoney belief that you will make a few more pennies by believing Ebays marketing LIES !

No doubt these changes have opened the doors to a bunch of scammers as it so easy to get a refund from Ebay and they do so little proper checks themselves . 

[johnwash1]

@theelench 

"You have to ask why sellers on ebay.uk are being used as Guinea Pigs ?

Is it because Brits have a reputation for being polite and uncomplaining ?

Always willing to "do as they're told" by those 'above' ?

Or take a pragmatic approach and cave-in ?"

Is that our reputation?  Is that why Hitler expected to walk in and have little resistance?  Perhaps so, but a fuller picture might be that we can be pushed so far and then we'll dig our heels in.

We shall fight on the beaches, we shall... etc etc,  we shall never surrender!

Canadians have a similar reputation.  Nice people, Canadians.  Is SD being trialled there too?

[edwardian-dreams]

In other words just farting around and not doing the job properly 

hmm

not only that there’s some dubious things going on

if you have an unsold item with original postage at 3.38 small parcel with SD !

when you relist it it defaults to medium parcel at 5.15

Why????

[1956glyn]

I am about to give up totally.

Here i go again.............again my listed item at about 7p.m. last night  appears not to be showing !   Wait or maybe it is because shortly after listing it i had a question.    As i type it has had one view and when i google or click on my items for sale........there are none.  It is saying its active on my Active items.

Also i am slightly confused about something else.     My belief is that precious metals are excluded from Simple Delivery.    I know this is often referred to in the jewellery category.     I also tried to list a pair of 1811 heavy large hallmarked sterling silver sugar tongs last night but could not avoid simple delivery no matter what i do.....so i didnt bother listing them and gave up.         Surely it should not matter whether its a hallmarked sterling silver bangle or a fully hallmarked pair of tongs....they are both the same metal and both should be excluded?   Just to really confuse me further......i have chosen Royal Mail and ticked them as my only courier under SD......then why was it telling me that the buyer would have a choice of Evri OR Royal Mail????  Also i was clicking on a lot of the weights and options for postage and could not get it off charging £3.3 odd postage which is insufficient.      Just way too much hassle to list anything under SD in my opinion.

[tressygirl]

Your item is not showing for me either  ......  yet 🤔

@1956glyn 

[1956glyn]

They usually show within  a couple of minutes.

I had the same issue recently and it took 2/3 days to show !!!   

I have only listed a couple of items over the past few weeks ...still i have zero incentive to list anything as way too much hassle.

[1956glyn]

Just had a thought ...there is a proper antiques fair today in the Manor house and park today ...literally 100 yards from home.   I may as well go sell them some very antique collectible items 🙂  

[tressygirl]

That's a far better idea!

@1956glyn  🤗

[1956glyn]

Whoa just looked at the antique fairs website and the prices.........we need a table lol

I will pay the entrance fee and go have a look.    Its a regular event so must be worth the sellers standing there.

[tressygirl]

Love those events! 😊

  Good luck and remember to cancel that listing if now selling it in that fair ! 🤗

@1956glyn 

[edwardian-dreams]

I can’t see any listings for you either

re the silver tongs, they’re not on either ebays or royal mails restricted list 

probably on evris non compensation list which Kat at eBay has said will be covered by eBay anyway

if you send tracked 48 with Royal Mail £3.38 you will be covered under SD up to the price sold long as it’s under £750

SD doesn’t provide for packaging costs so you need to add to the price 

But if you want to send special delivery , put seller pays, get the sd label for 3.38 , don’t use it and claim a refund 

and add the cost of the special delivery to the item price 

 then go to orders and there’s a drop down menu to add tracking number 

if any of the above  I’ve got wrong someone will come on and correct it

to remove evri go to postage preferences and delete it

yes, it’s a whole bunch of unnecessary palava 

ps sorry my post is a bit jumbled up, not had enough coffee yet