31-03-2025 10:45 AM
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.
I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
27-04-2025 12:02 AM
@superchallenge wrote:Quite the opposite, I would say. A broken business model would be caring about hundreds of thousands of 99p auctions that cost the company the same to service as the £99 auctions do, but which make the company much, much less money.
If ebay users go elsewhere for their 99p items then they are far less likely to look here for when they need to buy £99 things. The low value stuff keeps users exclusively on the ebay platform. For me it was like that for years and I made made purchases (and sales) at a wide range of values. But now due to these changes I'm multi-platform and have reduced my buying / selling activity on ebay.
27-04-2025 12:05 AM
Would totally agree with you,the low priced items don't make a hill of beans for ebay.
However,what ebay has completely disregarded is the importance of private sellers to their reputation.
In 24 years of buying collectable items from ebay private sellers,maybe two or three weren't quite as I would have wished,but nothing really warranting a complaint.
Three years ago,I moved house and needed a few household type things.I bought ten items from 'business' sellers.Six were defective or broken,one was destroyed by Evri.
Not an experience I would wish to repeat.Won't be lazy again,just buy from a shop,usually cheaper anyway.
Now,ebay chooses to totally disrespect the one group of sellers that earned them a decent reputation,albeit just for collectable things,but it did give them a modicum of respectability overall.
Whats more,they have caused themselves a huge wrath of unhappy customers,the volume of which I seriously doubt they anticipated.Necessarily people who read 'ebay scandal' etc,won't be exactly aware of what that's all about,but nevertheless assume there's something wrong with it ,and that it should be avoided.
And yes,those ebay employees,evidently with no business view whatsoever, are more than likely patting themselves on the back that they have got rid of so many customers they don't want,as they have mistakenly deemed them worthless.
While the ones in the next door room are spending thousands on advertising 'free selling' to attract more private sellers.....
Really ? What nonsense.
27-04-2025 12:07 AM
Yes, there's some truth to that for sure.
Where are you now buying your 99p or extremely-lower-valued items? (Genuine question.)
27-04-2025 12:21 AM - edited 27-04-2025 12:22 AM
@superchallenge wrote:Where are you now buying your 99p or extremely-lower-valued items? (Genuine question.)
The place that ebay are doing a bad impression of - at least it's the real deal. The buyer fee tends to be cheaper and the fixed element is per order not per item. The managed delivery offers me as a seller the choice of which carrier to offer with no penalties and then lets the buyer choose from my list with no standard/express obscuring or carrier price inflation.. And then if I buy a 'bundle' many sellers offer % discounts that nearly wipe out the buyer fee anyway. I've moved stagnant listings from here and quickly sold for more there. Works better for me as a buyer and seller the main downside it that they only have subset of the categories but it's growing.
27-04-2025 1:09 AM
"they've got hundreds of thousands, if not millions, of private sellers still listing items without complaining, whilst a couple of hundred at the very most are here making noise."
Nobody knows how many customers ebay has lost over this debacle. The silent majority may be just as likely to stop selling (and buying) as the vocal minority.
"So they absolutely do NOT care that Maud in Aberystwyth can't sell her "vintage" toilet roll holder at auction for 99p."
If they had been more sensible, ebay could have reduced the volume of "attic clearout" goods without throwing the baby out with the bath water. For a start, they could have put a much, MUCH lower limit on the number of items that private sellers could list. Not just list per month, but a maximum number listed at any given time. They could also have put a limit on how long an item could stay live, and you couldn't re-list it until X amount of time had passed. OK some private sellers with 000s of items would have been badly affected, but many/most? private sellers would have been happy to just list a small number of items. But no, ebay chose to "constructively dismiss" private sellers by making it difficult to sell and uneconomic to buy, resulting in losing both sellers and buyers.
I'm sure you'll say "Do you really think they hadn't thought of that". Well maybe they did and decided against it. However, I don't have blind faith that ebay's decision-making process is infallible. Business leaders make bad decisions all the time. For all we know, those making the decisions might have the aim of making as much money as possible for themselves in as short a time as possible before moving on, without caring about the long term future of ebay. Some of us *did* care about ebay, but they've lost a lot of goodwill over SD/BPF and I doubt they could get it back, even if they wanted to, and currently they don't anyway.
27-04-2025 1:48 AM
I'm out too, with 20 years+ of reliable selling of over-purchases or family loft finds, no more listings will be made. Have not sold anything since all these new changes of Buyer Protection and (not so) simple delivery were introduced, waste of my time taking pictures and writing accurate descriptions, wrapping to excess and posting same day.
ExcessiveBoneheadAbsoluteYokels < new acronym decoder
😞
27-04-2025 3:20 AM
27-04-2025 3:22 AM
27-04-2025 3:28 AM
27-04-2025 7:35 AM
As a business seller I've been following this with interest as it effects us as well. Less sellers equals less opportunity to buy. However here is another angle I've thought off after just buying a cheap item for resale.
I accepted an offer on a book at £4.99 which attracted SD. I guess because it was originally over a fiver or sold in a different category to books being a sporting book. So BPF and SD delivery were added to a small booklet which would have been large letter at around 120g. Therefore all the negatives the other 4K posts mention. But here's the rub for me.
I've been charged 60p VAT made up of BPF and SD postage as it's tracked. Being VAT registered I'd want to claim it back but ebay have caused massive amounts of work as I have to download the invoice to attached to my VAT made digitial the VAT man makes us do then I have to split the entry in my accounts as the book is not Vatable but the fees and post are. It's a lot of work for 60p and it has made the item more expensive.
However if I ignore it and take the hit I'm probably not claiming back an amount that would be a weeks wage over a year. Will I continue to buy more expensive items say over £20, yes as were are looking at claiming more (about £1.50) on fees and postage if it goes over 2kg. Will I buy an item such as this from a private seller. Probably not unless an absolute bargain.
As a side issue pre Brexit as Ebay was based in the EU all we did was enter a vat number in our account and we were not charged Vat as there was an agreement in place , same with Amazon. Post Brexit offices are now UK based and we have to claim back on shop fees and commissions. It's messy and ebay do not make it easy. So now this on top which is an even bigger mess. Thanks Ebay.
27-04-2025 9:13 AM - edited 27-04-2025 9:16 AM
@moonlight-rhapsody wrote:
"they've got hundreds of thousands, if not millions, of private sellers still listing items without complaining, whilst a couple of hundred at the very most are here making noise."
Nobody knows how many customers ebay has lost over this debacle. The silent majority may be just as likely to stop selling (and buying) as the vocal minority.
Of course, you're absolutely right.
But that isn't stopping the majority on here from assuming the opposite, that just because they don't like a thing, "everybody" is leaving, and hundreds of thousands of users have decided to run the other way. Some have, sure, but I would bet dollars to doughnuts that it isn't even a drop in the ocean. Not to mention the fact that, like it or not, people WILL respond to the "it's free to sell on eBay" carpet-bomb advertising that's going on.
@moonlight-rhapsody wrote:"So they absolutely do NOT care that Maud in Aberystwyth can't sell her "vintage" toilet roll holder at auction for 99p."
If they had been more sensible, ebay could have reduced the volume of "attic clearout" goods without throwing the baby out with the bath water. For a start, they could have put a much, MUCH lower limit on the number of items that private sellers could list. Not just list per month, but a maximum number listed at any given time. They could also have put a limit on how long an item could stay live, and you couldn't re-list it until X amount of time had passed. OK some private sellers with 000s of items would have been badly affected, but many/most? private sellers would have been happy to just list a small number of items. But no, ebay chose to "constructively dismiss" private sellers by making it difficult to sell and uneconomic to buy, resulting in losing both sellers and buyers.
Again, I don't disagree. No matter what they did though, they would be faced with backlash. Maybe not as large as the one they're currently dealing with, but a backlash all the same.
Though it probably would have been tough to predict this level of backlash given that people were saying "We like Vinted and FEEBAY (lol, I'm basically Oscar Wilde!) takes too much in fees" so eBay said "Let's switch the fees to the buyer side and make eBay more or less identical to Vinted" only to find people screaming "I can't believe you're charging buyers and trying to control me, eBay! I'm going to Vinted!"
@moonlight-rhapsody wrote:
I'm sure you'll say "Do you really think they hadn't thought of that". Well maybe they did and decided against it. However, I don't have blind faith that ebay's decision-making process is infallible. Business leaders make bad decisions all the time. For all we know, those making the decisions might have the aim of making as much money as possible for themselves in as short a time as possible before moving on, without caring about the long term future of ebay. Some of us *did* care about ebay, but they've lost a lot of goodwill over SD/BPF and I doubt they could get it back, even if they wanted to, and currently they don't anyway.
I don't have "blind faith" that eBay's decision-making process in infallible, either. I don't agree with the changes, as I have said. And yes, they've lost goodwill, but if you look at these boards, for a lot of people, it was goodwill that was lost a long time ago. That's if it ever genuinely existed.
The same faces who never seem to be able to find the exit door after saying "This is the final straw! I'm really going this time!" after every little change for half a decade or more shouldn't even be considered in any conversation about goodwill. These are the same people that have been making the same hollow threats month in, month out, and then say "Why doesn't eBay take us seriously? They don't even LISTEN!"
27-04-2025 9:29 AM - edited 27-04-2025 9:30 AM
The "offer" option on an auction listing is designed to attract offers ABOVE the bidding price, so the person making the offer doesn't need to wait until the auction ends. If the offer is accepted, the listing ends then. (Offers below the starting price can still be made, but are very unlikely to be accepted.)
Offers on BINs are obviously designed to attract (hopefully acceptable) offers UNDER the asking price.
27-04-2025 10:00 AM
@lamulady2 wrote:
Sizes? er...where? You certainly cannot do it on your listing even in edit mode.
I think the previous poster was referring to the simple delivery section where you can scroll down through the available simple delivery sizes, at the bottom you may see something like 'Looking for heavier or larger package options? Switch to custom postage'
It is actually still possible to set parcel size as well on the page where you revise listings in bulk if you go to Delivery > Package Details you can specify size / weight. My guess is that is just a remnant of the previous system though and I'm not sure that will affect the simple delivery category at all.
For anyone who is currently on mandatory simple delivery are you able to see / edit the simple delivery categories on the active listings / bulk revision pages?
Somewhat relevant to the topic I was interested to see this co-branded ebay / evri van dropping off at a London Post Office on Friday:
27-04-2025 10:04 AM - edited 27-04-2025 10:08 AM
@superchallenge wrote:Quite the opposite, I would say. A broken business model would be caring about hundreds of thousands of 99p auctions that cost the company the same to service as the £99 auctions do, but which make the company much, much less money. And which anger the business sellers who bring in a LOT of money, because they're sick of trying to get visibility for their items amongst broken teapots, torn comic books, and "rare" items that are about as rare as hairballs appearing in a house containing 15 cats. (That isn't my opinion regarding visibility...but you only need to look around to see that it's the consensus.)
eBay doesn't care about low-priced auctions.
Just a couple of questions which I'm genuinely interested to see your answers to.
It was my practice to start a collectable item at the lowest price I would accept (7 day auction) hoping for a couple buyers to increase the price. As you say it rarely worked, most went unsold. I then re-listed at the same price BIN, which sometimes did sell. You say ebay isn't interested in 99p auctions, SO....
First question. Why did ebay, consistently over several years, always recommend that my auction start price should be 99p ?
Second question. Having failed to get a bid at (say) £15, did ebay recommend that I re-list (as BIN) that I reduce my price by £x to (say) £12. when it could see that I had some history of selling for the original asking price?
Why was ebay trying to reduce my value to ebay by consistently under-valuing my sort of collectables? Especially when I was often trying to sell something that had sold on ebay 100 times before, giving them a sales record of that item achieving prices of around my £15 asking price?
You say: "And which anger business sellers.... because they're sick of trying to get visibility for their items among broken teapots...etc."
Not so in the area of collectables I'm into, where most auctions are from private sellers, giving business sellers ample opportunity to re-stock cheaply when they foolishly followed ebay's advice. It's also noticeable that businesses are able to buy themselves to the top of P.1 of the results by sponsoring their listings, which most private sellers do not do, they rely solely on the quality of their listings for visibility.
You say: "That isn't my opinion on visibility... you only have to look around to see that's the consensus."
Yes, it's the consensus of you and other business sellers. You and they ignore or down-play any other views, usually citing ebays growing aversion to low value 'tat'. But until ebay wrecked it, collectables was not so low value, it was a continuously thriving market for 20 years or more.
Who will be the first suffer when the dust settles? The businesses that also thrive in that market as their buyers disappear to sell elsewhere.
Finally, have you talked to anyone who isn't an ebay seller recently?
I suggest you do, at my workplace, my local pub, friends, neighbours, and relatives very, very few have bought anything on ebay recently. I myself looked to buy three (non-collection related) items last year. Two I found cheaper elsewhere. The third, a diary (in May or June) I did buy because I couldn't find one anywhere else was still double the price I paid in December on the High St., even after the Business seller sent me an offer.
Without all us tat sellers you're going to find selling anything a lot harder than it was when we were cluttering up your site.
27-04-2025 11:02 AM
Well, there's the answer to the question 'Are ebay pushing Evri harder then Royal Mail in S.D.?'
'Course they flippin' are.....
Can't imagine R.M doing that to *their* vans!
27-04-2025 11:14 AM
That picture sums up precisely what Ebay are trying to achieve with SD a global branded delivery service in line with AmZ.
AmZ most significant USP is probably it's delivery network . I buy from Amz if its something I want pretty sharpish because of delivery times and a PRM member I get it "free".
As I may have mentioned before ! but for every £1 Ebay earn in fees they are earning £2 for whatever courier and Ebay want a bigger cut of that side of the market . So what is SD at present is just a starting point and that picture sums up what is likely to happen . Ebays own courier will eventually offer a collect or drop off service for all sellers and that courier will be Ebay's choice unless it's something they don't want to handle.
Unlike AMz Ebay do not operate warehouses so not the ideal starting point . The problem is Ebay and other similar selling platform only works if it is mutually beneficial and breaking that relationship is a dangerous game . And whilst every private sellers may be a small cog and individually not that significant , it is market places designed for specifically for small cogs .
Ebay would have been better off not losing 6 months of private seller revenue and investing that money in either buying Evri or a significant share and sell their special courier relationship as a far more positive , Ebay delivery service rather than a rather naff named not very "Simple Delivery" . Which is in danger of strangling their brain child before it can walk .
27-04-2025 11:18 AM
Again, you're letting your negativity get in the way, and over-stating the issue.
Ebay's tendency to advise you to start an auction at 99p is something they should have moved on from, by now. It's a relic of the days when auctions regularly attracted multiple bids, and an acceptable price could very often be reached by starting low. It's outdated now, and should really be removed, so I do agree with you on that one.
Your other point, I find hard to fathom. If you list an item at £15 and it doesn't sell, even if it had sold at that price before, surely it's understandable that eBay suggest you price it lower. It would make so sense for them to suggest anything else. eBay would rather receive the income for a £12 sale, than nothing from a failed £15 listing.
Also, bear in mind it's only "advice". You don't need to follow it, and I'm sure very people do, particularly the 99p advice (get your fingers burnt once, you won't do it again)
I don't really see how you can claim eBay ruined the collectables market. Supply meets demand, and vice versa, until an equilibrium is found. In my own category, I find, with few exceptions, that these things are cyclical. Perhaps it is in your field too.
You made the decision to sell elsewhere, and you say it's been a success. I am happy for you if that is the case. Your "talking to mates in the pub" means nothing - your own inner circle are likely to be similar to you, and have very probably been replaced by new buyers as their own eBay activity declined. That's the way of the world. (Look at your local gym; people leave all the time, particularly older people, and are easily replaced by new members. eBay is similar.)
27-04-2025 11:19 AM
Or their reputation....
Still I suppose it does demonstrate that ebay has perhaps finally taken on board that it can't get anywhere close to amazon without putting some money into its logistics.
The next question must surely be, now that ebay has control of delivery how long before it applies punitive pricing to every other carrier to ensure that it makes enough profit to make it worth its while.
27-04-2025 11:22 AM
@theelench wrote:Just a couple of questions which I'm genuinely interested to see your answers to.
First question. Why did ebay, consistently over several years, always recommend that my auction start price should be 99p ?
Second question. Having failed to get a bid at (say) £15, did ebay recommend that I re-list (as BIN) that I reduce my price by £x to (say) £12. when it could see that I had some history of selling for the original asking price?
Why was ebay trying to reduce my value to ebay by consistently under-valuing my sort of collectables? Especially when I was often trying to sell something that had sold on ebay 100 times before, giving them a sales record of that item achieving prices of around my £15 asking price?
I don't know, boss. I don't work for eBay. I would imagine they had some sort of statistical analysis from tens of millions of transactions that suggested unsold items in general have a chance of selling second time around if they're relisted at a lower price. And while you can see that a specific item has sold 100 times at £15 in the past because you know the market, depending on the item, it could be tough for a computer algorithm to see it. Especially if it's some sort of collectable that doesn't have a UPC/barcode that would allow direct comparison.
@theelench wrote:You say: "And which anger business sellers.... because they're sick of trying to get visibility for their items among broken teapots...etc."
Not so in the area of collectables I'm into, where most auctions are from private sellers, giving business sellers ample opportunity to re-stock cheaply when they foolishly followed ebay's advice. It's also noticeable that businesses are able to buy themselves to the top of P.1 of the results by sponsoring their listings, which most private sellers do not do, they rely solely on the quality of their listings for visibility.
Not sure why that's "noticeable", but it's a fact that any seller, business or private, can promote their listings. Same way that you can pay to "bump" your listings or your entire profile over on the other site that people are apparently flocking to.
@theelench wrote:You say: "That isn't my opinion on visibility... you only have to look around to see that's the consensus."
Yes, it's the consensus of you and other business sellers.
I'll cut you off there. If I directly say "this is not my opinion" then that is very much what I mean. I would greatly appreciate it if you didn't then tell me that I said that it was my opinion. Thank you.
@theelench wrote:
You and they ignore or down-play any other views, usually citing ebays growing aversion to low value 'tat'. But until ebay wrecked it, collectables was not so low value, it was a continuously thriving market for 20 years or more.
Again, I'm not downplaying anything. I. Do. Not. Agree. With. The. Changes. Made. How many times?
I sell collectables - usable ones, sure, but still collectables. I sell between about £9 and £300, and my sales are up 29.1% over the last 31 days. Tastes change. Maybe people are buying less stamps and model trains these days and that's why some people's sales are down. Maybe next month my sales will be down 29%. I don't know. But I wouldn't say that markets in general are massively affected by changes in eBay's policies. Which are changes - to clarify - with which I DO NOT AGREE.
@theelench wrote:
Who will be the first suffer when the dust settles? The businesses that also thrive in that market as their buyers disappear to sell elsewhere.
Maybe. But then again, Amazon seems to do alright when most people don't even know you can sell on there. My local Pets at Home does alright without having an area where you can sell your dog. I can't flog a half-used tube of toothpaste at Boots, but they don't seem to be going anywhere.
People will buy from wherever has the thing they want, at the price they want. It's why so many scam sites appear every other day and so many people get drawn in blindly because they think they're saving a couple of quid. Price drives 90% of purchase intent. There are people that actively HATE Amazon, who will whine and moan about Bezos and all manner of other things, then still go and buy from them if they need something next day and can't be bothered to go to the high street. Why would eBay be any different? Are we saying that somebody will go and sell an item on Vinted for £5, see an item they want on eBay that's going for a fiver when it's usually worth £15, and then not buy it out of principle?
Come on, now.
@theelench wrote:Finally, have you talked to anyone who isn't an ebay seller recently?
I suggest you do, at my workplace, my local pub, friends, neighbours, and relatives very, very few have bought anything on ebay recently. I myself looked to buy three (non-collection related) items last year. Two I found cheaper elsewhere. The third, a diary (in May or June) I did buy because I couldn't find one anywhere else was still double the price I paid in December on the High St., even after the Business seller sent me an offer.
Yes, I have. They regularly buy from eBay if they're looking for collectables, and the only question they have when it comes to getting rid of something is "Is it too big to post?" If it is, it goes on Facebook Marketplace. If it isn't, they list it on eBay. One tried Vinted to get rid of some clothes in January, and I genuinely don't know how it went. Hasn't said anything about it since, so take that how you will.
@theelench wrote:
Without all us tat sellers you're going to find selling anything a lot harder than it was when we were cluttering up your site.
I don't recall saying anything was tat.
If you want to call it that, that's up to you.
27-04-2025 11:34 AM