NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[rugbyguy1960]

I wonder why that is ?

[fantailsforme]

I posted this last night but it was late so you probably didn't notice

Last night I checked on one of my listings to see if SD had been added as I'm hoping that it will not happen before the 15th.

I found one - it was an item under 100g, would fit in a small envelope and was under £10.  I had it listed as £8.99   There was nothing unusual about the listing, looked exactly like it should do but I went in to check on it and pressed the revise button.  I found that it had changed to SD, there was no mention of the price for p&p that I had asked for.   So I decided to knock off 50p to £8.50 and my price for p&p appeared.

The reason, BPF.  The price of £8.99 with BPF added takes it over the £10 limit.

[rugbyguy1960]

That's one of my issues here. The price a seller lists for should be what a buyer sees. BPF is just seller fees reversed.

[edwardian-dreams]

Unless I’m reading it wrong ?it says different here

from eBay announcement

This includes letter-sized items that meet both of the following criteria: they weigh up to 100 grams and are priced at a maximum of £10, excluding buyer fees.

[moonlight-rhapsody]

"If you "Follow the money" it supports that all this may well be a "revenue stream"."

It's in the public domain that the CEO said exactly that.  The following is an extract from what ebay's CEO Jamie Iannone said in a conference call with the likes of Bank of America, Deutsche Bank, Morgan Stanley etc.  ["Managed Shipping" is Simple Delivery].

The second phase of managed shipping; radically simplifies the experience and creates a new revenue stream for eBay. Similar to managed payments and eBay international shipping, Managed shipping leverages our scale and expertise to create a better experience for customers while generating incremental revenue and operating income dollars.

[nickcrow]

I just had a look at my listing again and when I looked at the postage - which is Royal Mail Tracked 48, next to it is a line that says “No compensation” and when I looked at every other method of postage I could possibly select they all said “No Compensation”. This is so misleading. The only reason I use Tracked 48 is because it guarantees compensation!

[punzel9072]

I used to sell a lot of low value items up to £10 that often cost either 85p or £1.55 to post for which I got a proof of posting so that if anything was lost, which was very rare, Royal Mail would reimburse me, and me the seller. Charging £2.70 to post these items will be totally uneconomic and people simply won't buy.

The Simple Postage option also means that we can no longer use postage stamps that we have already paid for (probably for less than the current 1st and 2nd class rates) on our dispatches, and we will have to pay out money to pay the inflated eBay postage prices that they decide.

To send a low value item that would cost just 85p, £1.55 or £2, with a FREE certificate of postage giving cover in case of loss, will now cost a MINIMUM of £2.70 by Royal Mail Tracked 48 PLUS the ‘Buyer Protection’ premium that eBay imposes on buyers.

The way to register your anger is to do what I have done - I have removed ALL my listings and I won’t list again on eBay until they withdraw the ‘Simple Delivery’ system which forces buyers to pay far more for postage than they need to, on top of ‘buyer protection’, and forces sellers to use services they don’t want to use, with the risk of being supplied with incorrect postage labels by eBay and all the problems that entails. If all private sellers were to remove all their listings, eBay would see a significant reduction in their income, and would have fewer buyers too as the range of items on sale will be significantly less, particularly in the specialist and collectable markets.

After 24 years as a buyer and seller, and almost 6000 feedbacks, it’s goodbye eBay. Let me know when you see sense again.

[fantailsforme]

Well for me it included the buyer fee.  £8.99 + bpf took it over £10 and I was no longer in charge of postage my way.  When I knocked the price down to £8.50 with the bpf it took it down to £9 something and then my p&p magically appeared.

[rugbyguy1960]

Hmmm, not to sure I'd agree with "expertise to create a better experience for customers" though.

[rugbyguy1960]

I've lost track of all the announcements that seem to change regularly.

[rugbyguy1960]

That's a big loss if it means you won't get it like you did when dealing with them direct.

[moonlight-rhapsody]

The Simple Delivery T&Cs state:

Should the buyer request a return, you may be responsible for refunding the buyer any delivery costs associated with the Simple Delivery label provided to you (including for express delivery), in addition to the item cost.

Items that the carrier is unable to deliver to the buyer or are uncollected by your buyer, other than those that do not comply with these Terms, may be returned to you. If the item is returned to you, you may be responsible for refunding the buyer the item cost, and any amounts paid by the buyer for delivery, see here for further information.

Am I really understanding this right?  So ebay pockets the postage money from the buyer, but expects the seller to refund the postage if the buyer returns the item?  Oh surely not even ebay can expect to get away with that.  If this is really what it means, then it would surely come under the heading of "unfair contract terms".

[edwardian-dreams]

Curious

you have the photos/negatives of Queen Elizabeth at £10.07 incl bpf but postage shows as 1.50 as normal 

headache isn’t it 

[moonlight-rhapsody]

I just had a look at my listing again and when I looked at the postage - which is Royal Mail Tracked 48, next to it is a line that says “No compensation” and when I looked at every other method of postage I could possibly select they all said “No Compensation”.

^ Is that with Simple Delivery, in which case I don't understand.  Simple Delivery T&Cs say the following about compensation, although I had in mind that there was a £750 limit, but I don't know where I got that from.

You remain responsible for any loss or damage to your item until it has been scanned into the carrier’s network. Once your item has been scanned into the carrier’s network and providing you used the Simple Delivery label and are compliant with these Terms and eBay’s Policies, as well as the relevant Carrier Terms, your item will be covered for loss or damage during transit up to the sold item value on the eBay.co.uk site. This means you will retain your sales proceeds in relation to the item sent using the Simple Delivery label. The item will be in transit from the point it has been scanned into the carrier’s network until it has been marked as delivered by the carrier.

[sunflowers4me59]

I thought that I could use my stamps if under 100g and under £10, using custom delivery? Have I got that wrong?

[papso22]

---

@moonlight-rhapsody wrote:

The Simple Delivery T&Cs state:

Should the buyer request a return, you may be responsible for refunding the buyer any delivery costs associated with the Simple Delivery label provided to you (including for express delivery), in addition to the item cost.

Items that the carrier is unable to deliver to the buyer or are uncollected by your buyer, other than those that do not comply with these Terms, may be returned to you. If the item is returned to you, you may be responsible for refunding the buyer the item cost, and any amounts paid by the buyer for delivery, see here for further information.

Am I really understanding this right?  So ebay pockets the postage money from the buyer, but expects the seller to refund the postage if the buyer returns the item?  Oh surely not even ebay can expect to get away with that.  If this is really what it means, then it would surely come under the heading of "unfair contract terms".

---

Surely that has the same impact as the money back guarantee always had?

That is, even when the buyer paid the seller the postage, and the seller used it to buy postage,  if they had to refund under the MBG, they refunded everything and were therefore out of pocket by the postage amount.

That's basically the same fiscal effect as refunding postage you never got in the first place.

[nickcrow]

The postage is Royal Mail Tracked 48 which offers compensation of up to £150. The parcel is tracked to delivery point and text messages or email notifications are sent to the buyer.
If I sent a CD or DVD using this service it would be £2.80, if I sent a couple of LPs it would cost £4.05

[gmij1961]

Well done Ebay there for reaffirming why Simply Delivery is so seriously flawed .   Its a vague statement to be honest  

As I have mentioned before with the way Ebay adds BFP and the way they sell Simple Delivery you are selling the item to Ebay and they are selling it on to the Buyer based on a price they quoted the seller with BFP added .  

Simple solution don't sell on Ebay .   Ebay not paying the seller when they receive funds when the buyer is a reason not to post anything 

Has anybody asked Ebay if Simple Delivery is so good etc when and if they going to impose it Business sellers .  

P.S I have started getting  Emails  notifications from this post again 

[fantailsforme]

edwardian-dreams

It is a headache.  That was the only one of mine that was under £10 that I found.

[fantailsforme]

moonlight-rhapsody

Its the second paragraph that gets me.  Is it saying that you can send an item out with SD but if the buyer doesn't receive it you might or might not get it back.  As the SD labels are supposed to have the seller's address on them, if the seller does not receive them back then where are they going?

Every announcement eBay gives out just gets me even more confused.