My posting to sell is showing US dollars. How do I change the currency to pounds sterling?

[phil01392]

My posting to sell is showing US dollars. How do I change to pounds sterling? (I'm selling in UK).

[tressygirl]

This can sometimes happen when you view,  watch,  or buy something from an American seller.

Simply log out completely,  clearing cache and cookies won't harm,  and then log back into our homesite.....

https://www.ebay.co.uk   and everything should be back in our familiar ££'s.

[marco@ebay · Accepted solution]

Hi phil01392, thanks for your post.

I was checking for you there, and the only active listing you have so far was listed in the US site (ebay.com). While your account was registered in the UK, the prices will be shown in USD due to the item being listed on the US site. To prevent this from happening, please make sure to list your items on the UK site (ebay.co.uk), and you will the prices shown in GBP.

Thank you,

Marco

[phil01392]

Thanks Marco, all sorted now!
Phil

[mandabritt]

Do I have to end auction to change to UK site? I have not selected international postage only royal mail UK but can't tell location if bidder.

[*vyolla*]

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@mandabritt wrote:

Do I have to end auction to change to UK site? I have not selected international postage only royal mail UK but can't tell location if bidder.

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Your current listing, the one for the curtains is fine.

It's a UK one with UK prices and postage.

[ori_po_qo8ebqa]

I have the same issue!!!!!! I 'm selling on UK ebay and when I click sell it is redirecting me to US site! Rubbish!!!!

[*vyolla*]

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@ori_po_qo8ebqa wrote:

I have the same issue!!!!!! I 'm selling on UK ebay and when I click sell it is redirecting me to US site! Rubbish!!!!

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Log out of your eBay account, clear cookies and then log into ebay.co.uk

Are the prices now still in dollars?

[tressygirl]

This sometimes happens when you view or buy an item from an American seller, then everything is shown in US $$'s.

You need to log out completely, even shut your device down. Start up, and log into your homesite, https://www.ebay.co.uk and everything will be back in Sterling Pounds.

If it doesn't switch back, just refresh your page a few times, that will kick start it into showing the correct currency.

@ori_po_qo8ebqa 

[avmitc-17]

It wont let me list them in pound's 

[tressygirl]

Allow me to repeat what you need to do here:

This sometimes happens when you view or buy an item from an American seller, then everything is shown in US $$'s.

You need to log out completely, even shut your device down. Start up, and log into your homesite, https://www.ebay.co.uk and everything will be back in Sterling Pounds.

If it doesn't switch back, just refresh your page a few times, that will kick start it into showing the correct currency.

@avmitc-17 

[phil01392]

All sorted now thanks!

[tressygirl]

You're very welcome. 

@phil01392 

[northlondon1948]

This is rubbish 

[anthi_5265]

You are not correct as I have sold and ae only listing the golf clubs in £. Could you now correct the listing now shown on My Ebay. Many thanks.

[a_joyful_nerd]

I am having similar issues. I listed an item via the ebay app. When I go to the 'My eBay: Selling overview' it is in dollars. I am on ebay.co.uk. I have tried logging out and switching off device. I have logged on a desktop and my listings and looking at over items are in £ except when I am on dashboard my Selling overview is in $. My other eBay store is in £s but this new one is in $.

[tressygirl]

Worth clearing cache and cookies and then try this,   it may work for you, scroll to the bottom of the page of this forum and click on Sell.  See if that brings up the correct currency.

@a_joyful_nerd 

[a_joyful_nerd]

I've tried but nothing seems to be working. My other ebay shows up as £s including Selling overview, but account everything is £s pounds except selling overview which is in $dollars. I've done everything as suggested in this thread. Different browsers, app, cleared cache and off-loaded the app. I don't want to resort to closing this account and create a brand new one as I just started it.

[tressygirl]

If you have tried everything on this thread, @a_joyful_nerd   all the workarounds, and you are still seeing $$'s,  then I'll tag our Community managers for them to send your account to the tech team to view,  hopefully they can sort this out for you.

Can you please help this person,  dave@ebay  marco@ebay    kat@ebay

Thank you.

[a_joyful_nerd]

Yes, thank you. I've tried all that was suggested and still my overview selling is showing up as dollars and everything else is in pounds. However, have no problems with my other acc where the whole lot is in pounds. Thank you for tagging them.