Hi Firstly thanks for taking some time to read this.
i sold an item valued at £500, I accepted £425.
the buyer is saying I sent the wrong item.
(they took the original item & replaced it with something else)
i am 100% certain I enclosed the right item.
I am very upset by this, I pride myself on my eBay, I have a wonderful relationship with buyers & sellers.
eBay have told me to send a return postage label.
I am 100% disputing this.
If I do what eBay have said, does that mean I don’t get paid & the buyer runs off with the original item for free?