How to remove click and collect from simple delivery

[twfan11]

I am not yet forced to use simple delivery but have put a couple of listings on with that as an experiment. I have just noticed that click and collect has been added to them, even though I am opted out of click and collect in my postage preferences.  

I cannot find any way to remove this from those listings.  Does anyone know how to remove it? 

[ruby*ryan · Accepted solution]

If you have Evri selected, it automatically adds the option for the buyer to choose to have it sent to an Evri drop off shop - at a cheaper price. You can't remove it, unless you deselect Evri.

I have only had one buyer choose that option so far, and it worked OK, though he did take a couple of days to collect it.

[twfan11]

That's annoying.  I always avoided click and collect as it adds an extra point of failure to a sale.  But I don't want to deselect Evri so I guess I'll have to live with it. 

[ebparrot]

I have had a long chat with a helpful Ebay agent (yes really!)

This is actually a huge *bleep* up on Ebays part that they have been trying to sort out for weeks.

Not only are they automatically applying Click and Collect to listings, they are even doing it on items costing less than £5.00, when it shouldn't apply at all.

This is not an automatic part of Simple Delivery. It is a whopper of a mistake that they are trying to correct. Watch this space and in the meantime you could add a note in your item description saying you do not offer Click and Collect. 

[ruby*ryan]

If it's a mistake, then it's one that they have added to the help pages!

"Your buyers can now take advantage of Click & Collect via Simple Delivery to save 15% or more on delivery costs** and collect their orders from an Evri pick up location that's convenient to them. Be sure to select Evri as one of your preferred couriers in your Postage Preferences so buyers can use this option."

And from the FAQs:

"To make sure buyers see Click & Collect on your listings, you’ll need to ensure that Evri is selected as one of your preferred couriers. This way buyers may see it when shopping. At checkout, they’ll be able to compare the cost of home delivery and Click & Collect, as well as find the nearest pick-up location to them. If you’ve previously opted out of Evri, you can reselect them in your Postage Preferences."

Both from: https://www.ebay.co.uk/sellercentre/postage/simple-delivery

Since I made my earlier post, I have had quite a few buyers use it - cheaper postage and collect when convenient, what's not to like! I have used it as a buyer as well, and now make sure that any private seller I'm thinking of buying from has Evri selected, so I can use this option. 
One of the best bits of SD, in my opinion.