How do you list anything bigger than 61cm? Part two.

[3942rick2005]

Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing):

Still start with over £750 - £800 is easy enough.

Weight - go to 40Kg as this will be above the 30Kg DHL will supposedly take when they come on board soon.

Dimensions - put these high enough to surpass the DHL 120cm x 80cm x 80cm size limit.

This ensures that the package is oversized.

At the end is an option for cash on collection - who knows if this will work in practice?

The annoying part is having to create postage policy and payment policy now.

Anyone up for trying it out - I haven't got time to find something to list right now to check it out for proof of working - family business taking my time at present. A bit of a faff around again😎

Create a postage policy:

Select postage method, small to medium items appears to suffice here, the oversize reappears at the end:

Add primary service - up to 4 possible. Buyer pays or free again, you can include your packaging in the cost here:

Immediate payment or CASH ON COLLECTION selection!

[3942rick2005]

Sounds like you should be using the original workaround not this one - have you been changed over to this system since 06/08/25? Not everyone has been changed yet apparently.

If so, use my original workaround   https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486...

Screenshot of what you see would help as I cannot guess at what you are seeing!

[lazybuilder100]

I'll test this afternoon and post back

[lazybuilder100]

Neither method works, the moment you attempt to reduce the price it immediately reverts back to SD.

[3942rick2005]

It works for most people - it only doesn't work for people who do not follow the workaround exactly.

As I said before - screenshots would enable me to see what you are doing wrong. A blank "neither works" is of no assistance to permit me to understand what you are doing.

They do work, myself and numerous other people use them. They have even been given out by Customer Service as a solution when they don't know how to do it themselves.

[godfreyi2]

The custom/advanced option only appears automatically for certain selling categories, which is baffling. For example Speakers & Subwoofers where I wanted to list a crossover circuit for want of a more suitable category. The annoying thing I would've preferred simple delivery but it wasn't an option.

If you want to shop oversize or custom, then the solution at the top of the page worked for me. Temporarily change the value to £800, then you get the option to specify the size.
HTH

[w79805]

I've retried this method and it must have stopped working recently as DHL now appears as a Simple Delivery option for 30kg packages which is why it switches me back to SD.

But for me, there is the now the option of choosing 'oversized' which is over 30kg. When I put the price back down the custom postage still remains

[akemp1]

The workaround I use for oversized items is to sell them on the social network for collection not ebay.

Failing that if maybe ebay want you to cut the item to size.

Best practice is to take a photo after you have cut it up to avoid buyer disappointment.

[censualite]

Reverting the high price brings back simple delivery, 

[3942rick2005]

Have you followed it exactly?

People that say that usually have missed out a step. It works for me and many others.

[godfreyi2]

I apologise for that. I repeated my test a few times and it failed each time. In some cases it accepted the smaller price but it reverted to Simple Delivery if you went back into edit something. 

I didn't mention that I changed the weight to 30kg and size to 120 cm, then "Add primary service" and I selected Yodel 48 for £12. 

It is very fussy about what you change the price back to, and the way you go about it. As you enter numbers into the "Buyer will pay" field, the page responds dynamically.  I was able to get it to accept £30 by first entering £830, doing the above, and then deleting the 8 and saving. Like I said, you lose it again when you go back and edit.

[angussyung]

Perhaps rather than eBay customers having to faff about with workarounds for the ridiculous simple delivery, is it too much to ask that eBay themselves actually sort this mess out?

And while they are at it, they could scrap the downright scandalous 'buyer protection fee'.

Just saying. 🙂

[3942rick2005]

godfreyi2

What bit of follow it exactly did you not understand?

You state:

"I didn't mention that I changed the weight to 30kg and size to 120 cm"

Why not follow my post instead of blithely entering random figures? The weight and size are critical due to DHL coming on board as I stated originally.

[godfreyi2]

1. In my tests, the weight only needed to be above the RM limit of 20kg. But I misremembered what you said and put 30 instead of 40 in my post.

2. I also tested with postage policies, but that made no difference. Whatever works only gets changed back to simple delivery if you later edit the item.  In the case of a postage policy, the edit page says "Simple Delivery will override your domestic postage policy."  I have opted out of business policies anyway.
3. I don't know what your crystal ball's saying about DHL, but I don't use them because their website is too complex just to get a quote.

I have yet another twist to all this. Whatever clever method we come up with, eBay might override it without our knowledge anyway, and we ultimately have to call eBay support!

While listing an oversize item 74 x 49 x 27 cm, Yodel's quote was cheapest at £12. I successfully listed it on 9th June https://www.ebay.co.uk/itm/127166301027 and the viewed item showed £12. Each day I checked my active listings and it clearly showed £12 (not flat rate). When it sold on Fri 8th August the buyer somehow purchased RM standard delivery for £6.65 (and expected the item to be collected on Sat and arrive by Tuesday).  On Friday, I contacted eBay and they were able to fix the problem and switch to Yodel 48 at the lower price of £7.69 and promised to refund me the full postage cost. The buyer gave a +ve review but blamed the late delivery on Yodel's Monday collection instead of eBay.
Sure enough, when I later looked at the original listing for the sold item, it showed with £6.65 standard delivery and £7.69 express! (allowing express is another gripe about simple delivery)
So I clicked on the "Sell a similar item" and it shows the Oversized option and Yodel 48 @ £12 (you need to switch to Postage only) and it is listed as such! I can only guess at how the original item was changed by eBay. You can probably see the same if you sell my item.