17-04-2025 10:24 PM
How can I set postage costs on my listing?
Just come back to selling on eBay
Sold a few item and each one took me about 3 weeks just to buy a Royal Mail small parcel postage to collect with 48 hour tracking. eBay Postage is a total nightmare.
Sold an item today and now it says Buyer has paid for postage????
The only thing I seem to be able to do is print out an Evri ticket, means I've got to drive 200 miles to the nearest Evri place to drop the parcel.
This is not going to work for me
I thought I had sorted the postage out on all my listings but apparently not.
How can I set postage costs on my listing?
17-04-2025 10:30 PM - edited 17-04-2025 10:32 PM
You need to read up on eBay's new Simple Delivery system which is now compulsory:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575
For your current issue you will have to cancel the transaction (the label cannot be cancelled) and relist after opting out of using Evri. Here's a direct link to remove Evri:
https://www.ebay.co.uk/ship/prf
To cancel click on the dropdown menu arrow alongside the item on your orders page and select Cancel order > Buyer asked to cancel. Discuss with buyer first. A refund will be issued. Then they can buy and pay again, this time using Royal Mail.
17-04-2025 10:54 PM
200 miles, 3 weeks? Prone to exaggeration perhaps? If i've said it one i've said it a million times... Ebay have this teriffic new system which is cheaper and quicker and uses only top of the pops delivery companies; every one loves it without exception and you come on here and spoil it's perfect approval rating. Thats the worst thing i have ever read!