14-03-2025 6:47 PM
OK so listing some items tonight
good news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping rates
bad news - I have to opt out of Simple Delivery every time I list even though I am listing similar items. Really?
This is from ebay itself: You can opt out of Simple Delivery when you're creating your listing by selecting Custom Postage from the delivery options. If you'd prefer not to use Simple Delivery at all in the future, you'll need to opt out each time this programme is recommended when you're creating listings.
I mean what does that last sentence mean anyway?
Solved! Go to Solution.
28-04-2025 9:25 PM
After being locked into SD a couple of days ago I decided to give it a go and 'sell similar' all my unsold items and lo and behold the custom shipping is back again!
28-04-2025 10:16 PM
I should add I've made a sale, a large letter under 100g, they send you a QR code and the option to print a label. There was no option at checkout to put in the size/weight details, so you automatically have to pay for a 1kg parcel, nearly double the price. Waste of time making the sale. It's a slow drive to get individuals onto business accounts where the option to toggle between Simple Delivery and proper delivery is still allowed. Ebay can screw themselves. They're already front-loading all the listing prices, skimming off everyone for no effort at all. It's going down the toilet.
28-04-2025 10:21 PM
Business sellers don’t toggle between simple and normal postage I don’t think as it doesn’t apply to them
you need to cancel and relist for the buyer with custom postage and chose padded envelope (because the letter option is broken at the moment) but edit the postage cost to whatever you want
29-04-2025 8:09 PM
07-05-2025 4:13 AM
I've just found if I try to revise any my listing its automatically switching to simple delivery. So I ended a listing so I could add extra information needed & thought I reselect custom delivery that way but now there's no way to do this. This is infuriating me. They've no right to block how I post and with who
07-05-2025 4:17 AM
This.. I delibrately always use custom postage because years bak Packlink were scamming people by months after delivery claiming item weighed more etv when it didn't and they wete tacking on a £7 fee. Absolute scamming. Since going back to custom & myself no problems now all of a sudden they're trying to enforce it
07-05-2025 11:19 AM
10-05-2025 2:21 PM
I don't see the reason for forcing this. I always use custom shipping via Royal Mail. With simple delivery, although I have an idea of the service which will be used, I have no visibility to it at the time of listing. How can I guarantee on the advert that it will be Royal Mail Special Delivery with a next day service?
10-05-2025 2:29 PM
i have found if you keep switching from collection only to postage when listing a item , the custom postage option does appear if you do this a few times
then you can choose what option you want ,i do this and choose royal mail special delivery before 1pm for plants
but if you revise item after this it puts it back to simple delivery , so don't revise once listed
10-05-2025 8:47 PM
In postage preferences there is an option there to choose which courier you want so I have put mine to RM only .
10-05-2025 8:49 PM
Postage preferences Delivery service
Status
Actions
Simple Delivery
Get a prepaid Royal Mail or Evri label that's tracked and fully protected. You can choose to exclude one of the couriers available on all Simple Delivery orders.