Has Custom Postage Now Gone ?

[jactac7]

Please can someone offer some advice.

I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?

I've tried this on new listings, revising a listing, listing a similar item, and on listings under £10.

Is there still a way of using Custom Postage or has it completely gone ?

Any advice appreciated.

Thanks.

[jonatjonatjonat]

If you were drop shipping, it sounds like you should be a business anyway. I can’t see why a private seller would be drop shipping.

note whether you are a private seller has nothing to do with the volume of sales. It’s to do with what you are selling. If you are buying, making or growing items specifically to sell them on, you should be a business seller.

Business Seller Fees are here

[thefootyflogger]

So if I become a business seller am I able to sell one-off items around the house or will they also be applicable to fees once I become a business seller?

The majority of items I currently sell are just household items and finds, although dropshipping is something I also want to pursue in the future, even in it's only in very small volume at the start. 

I will have to make a seperate free account if that above is true for my household items. ☝️

Ps thanks for the link.

[jonatjonatjonat]

if you have a mix of items, you can have a business seller account and a private seller account separately yes.

[thefootyflogger]

Okay I'll have to do that then. 

Quite annoying having built up an eBay account for so many years to them start up again. 

Plus logging in and out if I get back into re-selling or dropshipping will likely be highly annoying. 

It seems that eBay's new decision is rather over the top and unnecessary. The other day I sold my old pair of football boots but wasn't able to give the buyer the next day delivery they wanted. Had to sort the deal on Facebook Marketplace which was a bit sketchy.

Thanks for you guidance. It cut through a lot of the misinformation out there. 

[spoonbenderman]

I hate ebay, do they ever listen to private sellers?

Yodel despatcher opposite my house , cheaper than Evri, and now I have to trek to an Evri despatcher a mile away.

What platforms are there to completely slag ebay off?

[thefootyflogger]

That sounds extremely annoying. Did they not think before they made this change?

They must have a partnership with Royal Mail and Evri making them a few extra mill on the side.

I would recommend Vinted as the next biggest selling platform for private sellers. You can use Yodel on there and the listing system they have is quick and better imo. Even the way they handle returns is much fairer and equal.

[dougbat20]

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@spoonbenderman wrote:

I hate ebay, do they ever listen to private sellers?

Yodel despatcher opposite my house , cheaper than Evri, and now I have to trek to an Evri despatcher a mile away.

What platforms are there to completely slag ebay off?

---

For me, Evri is cheaper in almost every category (and where Evri does not beat Yodel, Royal Mail does with their Small Parcel size). Plus Evri and Yodel are both about 5 minutes away walking, whereas Yodel is about 30 minutes away.

Yodel are also not very good in my area and I have had issues with Yodel delivering to both my storage locker location, and my work location, when both were closed. Yodel are about as incompetent as they can get so I'm glad they are not an option on eBay anymore, since there was a huge influx of Yodel users when sellers discovered Yodel was cheaper than Evri.

[spoonbenderman]

To be fair they should offer both!

[gothamstar]

Had the email this morning that from the 6th August no more custom postage and all my listing's will revert to ebays simple postage from that date. I will of course end them on the 5th and that's it for me after 20 years with ebay. We should have the option to source our own local postage, support the local post office not give more money to eBay. 

[loz_c]

Thank you for this. Can't beleive the contortions we have to go through on this platform.

[24-bridgest]

Simple Delivery has now been applied to some of my postcard listings so I won't be re listing those.

[ile136yz]

Check the 'Category' on one of your items that you have 'Customs postage' on.

Then check the 'Category' of an item with the Value of £10 or under that has got 'Simple Delivery' postage.

If they have different Category Titles, but are the same type of item e.g. Postcard, this may be the problem.

Try editing & changing the Category of one of your Simple Delivery adverts to see if 'Custom' postage will show again.

I had to do this for a Relative Private Account as she had used different Categories for the same type of item so was showing SD postage on 60% of the items.  All are 'Custom' postage now as the items value were all under £10.

[bezerksturn28]

Its stupid.The item im selling is larger than the size royal mail go up to and i wont touch evri so how can i send this.

[3942rick2005]

Follow my workaround exactly. https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486...

[thefootyflogger]

Why won't you use Evri?

It's possible that you can send of your Evri parcels at the post office as
some Post Offices also do Evri parcels. You can look up your local post
office to see if they offer this service.

I haven't really had many issues with Evri, whereas I've had a lot more
with Royal Mail.

If you should boycott any delivery company it should be Royal Mail. Their
system meltdown scam ruined the lives of many people and they still have
reimbursed the people who had their lives and reputation ruined.

Hope that helps.

#privatesellersmove2vinted

[3942rick2005]

"If you should boycott any delivery company it should be Royal Mail. Their
system meltdown scam ruined the lives of many people and they still have
reimbursed the people who had their lives and reputation ruined."

I think that you will find that it was the Post Office/Fujitsu that did that not Royal Mail.

[thefootyflogger]

👍

[dougbat20]

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@bezerksturn28 wrote:

Its stupid.The item im selling is larger than the size royal mail go up to and i wont touch evri so how can i send this.

---

If the item is larger than a Royal Mail Medium parcel then you can't use Simple Delivery anyway because Evri, despite taking anything up to 1.2m length (and overall size maximum 245cm), has the same maximum dimensions with Simple Delivery as Royal Mail!

Trouble is, if you won't use Evri then you'll have a bit of bother trying to find a suitable courier, since Yodel (the other alternative mentioned when using CUSTOM POSTAGE) max out at 60 x 50 x 50cm.

[edwardian-dreams]

EBay launched their system without testing it without going  through it all in the finest detail 

we are the Guinea pigs imho

unpaid as well for showing them what works and what doesn’t 

cheapskates 

seems to me it was done on purpose or without a care in the world

shoddy company who don’t have a clue what they are actually doin operationally , minds frozen  by one thing ie to increase revenue and s crew anything else

letting buyers sellers and eBay front line staff deal with the fallout 

so sad for them 

they have demolished a once good brand 

it wont just affect private sellers either when their reputation and functionality goes down 

[3942rick2005]

Without looking for others:

Parcelforce 48

1 - 2 working days1 to 2 business days

0 - 30 kg, Max. Length: 150 cm

Tracking included: Yes

Compensation included: Yes